Customer Quality Engineer

Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

• •Work directly with customers and SPX factories on quality issues, as well as engaging supply base and/or internal Supplier Quality resources
• •Provide other technical guidance and/or assistance as required
• •Develop solutions to problems and new designs
• •Leads product quality assurance efforts ensuring conformance to standards & specifications through testing, inspecting, & monitoring key process variables in addition to product characteristics
• •Works closely with Team Leaders and Process Engineers to drive improvement in product quality
• •Troubleshoots and analyzes process capability. Implements actions to improve equipment quality of production
• •Evaluates and implements new technologies aimed at eliminating defects
• •Actively support production work teams as required in order to meet world-class quality standards
• •Lead timely root cause analysis and 8D to rectify issues timely
• •Lead process improvement efforts related to quality across the Americas
• •Improve quality system and tools
• •Provide technical quality support to improve efficiency, reduce costs and improve quality
• •Review customer feedback regularly and implement prioritized actions to resolve concerns
• •Provide support to site erection and commissioning teams as needed
• •Lead training activities related to quality
• •Perform project engineering function, as needed
• •Manage projects and schedule tasks

What we are looking for (Experience, Knowledge, Skills, Abilities, Education)

We each bring something to the table, and we are looking for someone who has:

• +Excellent project management skills and ability to lead groups in a matrix organization
• +Building Customer Loyalty
• +Continuous Improvement
• +Demonstrated ability to turn around and lead implementation of best practices including problem identification and resolution, and manufacturing strategies
• +Intermediate skills in Microsoft Word and Excel
• +SAP or other ERP system experience preferred

• •Travel may be required
• •Office and plant environment with varying degrees of noise levels

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

• •Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• •Competitive health insurance plans and 401(k) match, with benefits starting day one
• •Competitive and performance-based compensation packages and bonus plans
• •Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.