Quality Manager
Smurfit Westrock · Jacksonville Seminole, FL
- Level
- Manager
- Team
- Quality
- Degree
- Required
- Experience asked
- 10+ years
- Industry
- Packaging
- Posted
- 30+ days ago
The role in 30 seconds
A management quality role at Smurfit Westrock (packaging) in Jacksonville Seminole, FL. Track, analyze, and lead initiatives for all internal quality and customer complaint issues.
- They ask for
- 10+ years · degree required
- Tools it names
- Six Sigma, ISO 9001, Validation (IQ/OQ/PQ)
Read from the posting. The full description is below.
From the plant jobs report · week of November 9, 2026
Quality Engineer roles in Florida: typical posted base $85k–$158k.
Median of the low and high ends of 14 live postings that list pay, out of 67 quality engineer openings in Florida, read from manufacturers' own careers sites.
Florida plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 66 other live quality postings in Florida.
- Base pay
- Not listed in this posting
- Experience asked
- More than usual (10+ vs 5+)
Typical $85k–$158k, from 14 postings that list pay.
Similar roles usually ask 5+ years.
Skills these teams ask for most
- Root cause 61%
- Lean 42%
- ✓ Six Sigma 36%
- AS9100 34%
- SPC 31%
- Supplier quality 30%
✓ = this posting asks for it too. % = share of similar postings that mention it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Smurfit Westrock
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
This plant: Smurfit Westrock in Jacksonville Seminole
3 other open roles at this site.
- Mechanical Maintenance Tech · Reliability · Technician
- Electrical and Instrumentation Tech · Reliability · Technician
- Process Engineer · Process
Quality Manager at Smurfit Westrock in other locations
Smurfit Westrock lists this title in 8 places. Pick the plant you can get to.
Full description from Smurfit WestrockAs posted on their careers site.ShowHide
requirements
- ✓Coordinate and execute investigation of detected risks or failures, complaints, and corrective/preventative actions
- ✓Work closely with production managers to maximize product quality and reliability and minimize cost
- ✓Track, analyze, and lead initiatives for all internal quality and customer complaint issues
- ✓Determine, document, and approve site-specific or one-time occurrences such as protocols (reworks, validations, etc.), deviations (planned or unplanned), waivers, or releases for materials and products as required
- ✓Leverage enterprise technology to analyze quality complaints, track corrective and preventive actions, and use data to isolate and track defective parts per million, over shipments, and resolve issues related to rejected products when applicable
- ✓Execute facility improvement initiatives as determined from performance data
- ✓Provide tools and training for quality management and quality improvement to the facility staff
Show full description ↓Show less ↑
Opportunity summary
As a Quality Manager you will ensure that quality standards are met and maintained by understanding, implementing, and enforcing customer, regulatory, and Smurfit Westrock processes, policies, and procedures. As a Quality Manager, you will be accountable for internal and external quality complaint resolution, execution of audits, ISO 9001:2015 registration, product liability, and ensuring efficient and smooth operations within the production facility.
How you will impact smurfit westrock
- •Review, approve, and execute facility and corporate standard operating procedures for site implementation
- •Coordinate and execute internal, customer, supplier, subcontractor, and regulatory audits
- •Serve as the ISO 9001:2015 management representative and the internal ISO audit program
- •Responsible for the mill Quality Management System
- •Monitor and ensure compliance with current policies, procedures, regulatory requirements, and customer
To succeed
- •Bachelor’s degree in a technical field required.
- •Must have 5 to 10 years of work-related manufacturing experience
- •Demonstrate strong communication and interpersonal skills to engage and inspire others to comply with quality standards
- •Proven track record of problem-solving
- •Thorough knowledge of quality standards and methodologies
- •Ability to learn proprietary software programs and leverage enterprise complaint management software
- •Professional training and quality certifications courses (e.g. Six Sigma, ISO Certification) are preferred
Keywords: Quality Manager, quality supervisor, ISO, QMS, ISO 9001, ISO9001, paper, paper mill, pulp, pulp mill, containerboard, liner, linerboard, kraft paper, corrugated medium, corrugated board, corrugated paper, quality, quality systems, quality management, product quality, deviation