Quality Manager

• ◆Leads a large team of Quality professionals capable of delivering on quality and production strategies, including but not limited to: Laboratory, Quality Compliance, Sanitation, Department Quality Supervisors, Quality Engineers, and other supporting staff.
• ◆Works with the corporate quality team and various support function to deliver on quality excellence programs to driving performance in consumer complaint reduction, hold reduction, sanitation execution, and regulatory compliance.
• ◆Utilization of industry and Kraft Heinz quality tools (RCFA, SPC, Green Belt, etc.) to improve quality and product superiority.
• ◆Leads and implements best-in-class quality and food safety KPIs to measure performance of team members, ultimately aligning with the larger factory and business priorities.
• ◆Drives team member engagement through strong leadership, career development, and conflict management.
• ◆Builds strong relationships with plant leadership team members to ensure quality programs are driven through cross-functional partnerships with shared goals.
• ◆Partners with corporate to drive automation and digital solutions including KHC Lighthouse and factory/lab of the future initiatives.
• ◆Capable of evaluating performance and competencies of plant QA staff while providing leadership training, coaching, and accountability as needed.
• ◆Drives consistency through development of work instructions and training to set standards.
• ◆Manages the plant's Corrective Action and Preventive Action program to drive continuous improvement.
• ◆Drives excellence in innovation thru supporting R&D plant trials and feedback, ensuring successful end-to-end commercialization of brand maintenance and innovation projects.
• ◆Maintains plant GMPs, HACCP, pre-requisite programs while serving as the primary liaison between plant and external regulatory agencies (FDA, CFIA, etc.) during routine and unannounced visits.
• ◆Provides direction and subject matter expertise on plant Quality-related activities and inquiries
• ◆Prepares for and leads all internal and external quality audits, ensuring all corrective and preventative action timelines are adhered to.
• ◆Routinely monitors KHC quality systems, tools, and data sources to proactively address potential risks before they occur.
• ◆Oversees record keeping for all mandated quality checks, testing, sampling and sanitation activities.
• ◆Tracks, analyzes, and supports RCFA initiatives for quality-related, factory-controllable consumer complaints.
• ◆Prepares and maintains relevant FSQ permitting and licensing for the plant.
• ◆Manages departmental budgeting, purchasing and inventory of plant quality supplies such as filters, chemicals, tools and lab supplies.
• ◆Serves as the plant lead for company quality and manufacturing initiatives including the implementation of the Kraft Heinz Management System (KHMS).
• ◆Develops strong working relationships with key suppliers and vendors.
• ◆Communicates effectively across all levels of the factory and corporate leadership team.

• ✓Bachelor's degree in food science, chemistry, microbiology or related field preferred
• ✓Must be a self-directed individual with a high level of integrity and maturity with proven leadership skills related to coaching/development of team members.
• ✓Ability to work well under pressure through times of crisis management.
• ✓Must be an effective communicator with excellent follow-up skills and comfortable interacting with all levels of the organization.
• ✓Strong knowledge of GFSI (FSSC 22000)

and previous experience as an audit facilitator.

• ✓Demonstrates understanding of Statistical Process Control (SPC), HACCP, sanitation, analytical/microbiology testing principles, and hygienic design principals.
• ✓Has project management skills and a working knowledge of Microsoft Word, Excel, Access and PowerPoint.
• ✓ERP system and Quality system experience, SAP and Infinity preferred.
• ✓Demonstrates the ability to drive continuous improvement, is results-driven and delivers against set targets.
• ✓Capable of fostering a strong Quality Culture that supports transformational change in line with the Kraft Heinz Company strategy.

Work Environment & Schedule

This position is considered a Manufacturing plant environment with heavy machinery and equipment. Additionally, this role requires availability to provide support for a 24-hour / 7-day week operation for critical issues if needed.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.