Quality Engineering Supervisor

The quality supervisor supports the quality manager and quality team in the implementation, maintenance, coordination, and continuous improvement of quality management system (QMS). Provides technical guidance and support to ensure compliance with the internal standards, customer specific

and applicable regulatory requirements. Drives continuous improvement initiatives focused on enhancing product quality, reducing cost, improving operational efficiency, and increasing customer satisfaction. Leads and coordinates corrective and preventive actions related to internal and external quality issues, working closely with cross-functional teams and customers to ensure timely resolution and effective root cause analysis. Serves as the primary liaison for external certification body (CB) audits, coordinating audit activities, preparing process owners, and leading efforts to ensure successful audit outcomes and ongoing compliance with quality standards. The quality super reports directly to the quality manager.

• ◆Lead and facilitate formal and informal problem-solving activities focused on reducing scrap, improving process capability, minimizing warranty concerns, and enhancing overall product quality. Provide training and coaching in Quality Management System (QMS) tools and methodologies, including APQP, BOS, Structured Problem Solving, Statistical Process Control (SPC), Measurement Systems Analysis (MSA/Gage R&R), and Design of Experiments (DOE).
• ◆Supports compliance with external customer requirements, including customer visits. Interfaces with design / process engineering, purchasing, manufacturing plants and customer on new product / process launches.
• ◆Plan, conduct, and report: system, manufacturing process, and product audits. Support the maintenance and continuous improvement of IATF 16949 and ISO 9001 certification requirements, serving as a Lead Auditor when applicable. Drive initiatives that improve system compliance, product quality, customer satisfaction, and cost-of-quality performance.
• ◆Provides risk assessment to Plant Manager, Business Unit and Director of Quality on customer design / quality issues. Submits monthly plant PPM performance to Corporate Quality. Assist the Quality Manager
• ◆Analyze quality and customer-related risks and provide recommendations to Plant Management, Business Unit Leadership, and Corporate Quality regarding product design, process, and quality concerns. Monitor key performance indicators and submit monthly plant PPM performance metrics to Corporate Quality. Provide direct support to the Quality Manager in achieving organizational quality objectives.
• ◆Lead and coordinate customer corrective action activities, ensuring timely containment, root cause analysis, corrective action implementation, verification of effectiveness, and customer communication.
• ◆When assigned, supervise the Gage and Metrology function, serving as the subject matter expert for all measurement systems, gages, laboratory test equipment, and Coordinate Measuring Machines (CMMs). Ensure compliance with calibration requirements, gage maintenance schedules, and measurement system performance standards. Lead MSA and Gage R&R studies and establish documented procedures and work instructions for all measurement equipment and inspection processes.
• ◆When assigned, support external certification body (CB) audits by coordinating audit preparation activities, ensuring readiness of process owners, facilitating audit execution, and driving timely resolution of findings to maintain certification compliance.
• ◆Must perform job within acceptable safety, environmental, quality, productivity and performance standards as outlined in plant policies, handbooks and applicable work instructions.
• ◆Perform additional duties and special projects assigned to support business objectives and continuous improvement initiatives.

JOB

• ✓Bachelor’s degree in Engineering, Statistics, or a related field, or equivalent experience
• ✓4-6 years of experience in automotive quality, preferably within a manufacturing environment
• ✓Knowledge of automotive OE quality systems and