Lead Quality Technician
Watts Water · Franklin, NH
- Level
- Technician
- Team
- Quality
- Experience asked
- 50+ years
- Industry
- Industrial
- Posted
- 30+ days ago
The role in 30 seconds
An engineer-level quality role at Watts Water (industrial) in Franklin, NH. , you will be working on-site at the Franklin, NH manufacturing facility , and will perform most of your duties in an office environment.
- They ask for
- 50+ years
- Tools it names
- Root cause, SPC, PPAP, CAPA, ISO 9001, EHS / safety
Read from the posting. The full description is below.
How this role compares
Against 533 other live quality postings in the US.
- Base pay
- Not listed in this posting
- Experience asked
- More than usual (50+ vs 3+)
Typical $64k–$90k, from 44 postings that list pay.
Similar roles usually ask 3+ years.
Skills these teams ask for most
- ✓ Team leadership 40%
- ✓ Root cause 33%
- FDA / GMP 22%
✓ = this posting asks for it too. % = share of similar postings that mention it.
Stands out: this posting asks for PPAP, CAPA, EHS / safety, which few similar roles mention. If you have it, lead with it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Watts Water
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
This plant: Watts Water in Franklin
8 other open roles at this site.
- Maintenance Technician III - 1st Shift · Reliability · Technician
- Foundry Maintenance Mechanic · Reliability · Technician
- Manufacturing Supervisor - 2nd Shift · Manufacturing · Supervisor
- Continuous Improvement Kaizen Specialist · Lean / CI · Specialist
- Foundry Maintenance Mechanic - 2nd Shift · Reliability · Technician
- Foundry Maintenance Technician - 3rd Shift · Reliability · Technician
Full description from Watts WaterAs posted on their careers site.ShowHide
Responsibilities
- ◆Serve as the lead quality resource for the assigned shift, manufacturing area, or product line, including off shift or limited ‑ supervision periods.
- ◆Provide technical leadership, coaching, and mentoring to Quality Technicians, Inspectors, and Manufacturing Associates.
- ◆Ensure effective shift ‑ to ‑ shift communication and continuity of quality controls.
- ◆Coordinate and prioritize quality activities to ensure compliance with ISO 9001, ISO 14001, customer, regulatory, and company requirements.
- ◆Develop, revise, and control quality and environmental documentation (procedures, work instructions, inspection plans, records) in accordance with document control standards, including release, revision, training, and archival.
- ◆Lead and perform product, process, layered, and internal system audits; support external registrar and customer audits.
- ◆Lead complex root cause investigations and corrective and preventive action (CAPA) activities, including verification of effectiveness and sustainability.
- ◆Support review and approval of PPAP and First Article Inspection (FAI) documentation in collaboration with Quality Engineering.
- ◆Support production decision-making related to product conformity, containment, release, deviations, and disposition.
- ◆Lead or represent Quality in Material Review Board (MRB) activities, including evaluation of nonconforming material and analysis of scrap, rework, and cost of quality data.
- ◆Apply statistical methods, SPC, and data analysis tools to identify risk, monitor performance, and drive continuous improvement.
- ◆Analyze and communicate supplier, in ‑ process , customer quality, and environmental performance metrics.
- ◆Partner with Manufacturing, Engineering, Operations, Planning, Supply Chain, and EHS to resolve quality and environmental issues.
- ◆Support identification, control, and improvement of environmental aspects and impacts per ISO 14001, including waste minimization and proper material handling.
- ◆Maintain housekeeping standards and comply with safety, environmental, and quality policies, including PPE requirements.
- ◆Promptly report job-related injuries, illnesses, environmental incidents, or significant quality issues.
- ◆Maintain attendance, punctuality, and flexibility to support shift coverage as required .
- ◆Perform other duties as assigned by the Quality Manager or Supervisor.
Required Qualifications
- ✓High school diploma or GED required ; advanced quality, technical, or environmental training preferred.
- ✓3+ years of experience in a manufacturing quality role, including senior or lead ‑ level responsibilities.
- ✓Demonstrated advanced knowledge of:
- ✓ISO 9001 Quality Management Systems
- ✓ISO 14001 Environmental Management Systems
- ✓Audits, CAPA ownership, risk ‑ based thinking, and document control
- ✓Advanced ability to read and interpret blueprints, specifications, standards, and controlled documentation.
- ✓Strong proficiency with inspection tools, measurement techniques, and data analysis.
- ✓Demonstrated ability to lead, influence, and make decisions without direct authority.
- ✓Strong written, verbal, and presentation skills .
- ✓Proficiency with Microsoft Office (advanced Excel preferred); MRP/ERP experience preferred.
- ✓Ability to prioritize competing demands while supporting production and maintaining compliance.
Requirements
Specific physical abilities required for this position include, but are not limited to:
- ✓Ability to remain seated at a desk or workstation for extended periods.
- ✓A
Show full description ↓Show less ↑
We’re Watts. Together, we’re reimagining the future of water.
We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
What we do
For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
Scope of Position
Lead Quality Technician provides senior technical leadership and operational oversight of quality activities within an ISO 9001 and ISO 14001 certified manufacturing environment. This role serves as the primary quality point of contact for an assigned shift, area, or product line and is responsible for coordinating quality efforts, supporting audits, leading corrective actions, mentoring quality staff, and ensuring consistent application of quality and environmental standards.
The position carries decision ‑ making authority without direct people ‑ management responsibility.
General Applicable Company Competencies
- •Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
- •Punctuality and dependability.
- •Ability to be flexible and adapt to changing work priorities and stressful conditions.
- •Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
- •Maintain productive and collaborative relationships with other Watts employees.
- •Adherence to Watts ’ seven cultural beliefs : Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
Working Conditions
While performing the job duties, you will be working on-site at the Franklin, NH manufacturing facility , and will perform most of your duties in an office environment. You may, at times, be required to be present on the manufacturing floor and will be required to wear the appropriate personal protective equipment. You will be required to work Monday – Friday , 6:00am – 2:30pm ). Your scheduled work hours will be communicated to you by your manager.
Physical