Operations Quality Manager
Watts Water · Export, PA
- Level
- Manager
- Team
- Quality
- Travel
- 5%
- Degree
- Required
- Experience asked
- 50+ years
- Certification
- Black Belt preferred
- Industry
- Industrial
- Posted
- 3 days ago
The role in 30 seconds
A management quality role at Watts Water (industrial) in Export, PA. To lead Quality Assurance and Continuous Improvement initiatives that drive operational excellence, customer satisfaction, and business performance.
- They ask for
- 50+ years · degree required · Black Belt preferred
- Tools it names
- Lean, Six Sigma, Root cause, SPC, PPAP, APQP
- Day to day
- about 5% travel
Read from the posting. The full description is below.
From the plant jobs report · week of October 19, 2026
Quality Engineer roles in Pennsylvania: typical posted base $88k–$145k.
Median of the low and high ends of 10 live postings that list pay, out of 32 quality engineer openings in Pennsylvania, read from manufacturers' own careers sites.
Pennsylvania plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 31 other live quality postings in Pennsylvania.
- Base pay
- Not listed in this posting
- Experience asked
- More than usual (50+ vs 5+)
Typical $88k–$145k, from 10 postings that list pay.
Similar roles usually ask 5+ years.
Skills these teams ask for most
- ✓ Root cause 69%
- ✓ Validation (IQ/OQ/PQ) 53%
- ✓ Supplier quality 41%
- ✓ Six Sigma 38%
- ✓ ISO 9001 38%
- ✓ Lean 34%
✓ = this posting asks for it too. % = share of similar postings that mention it.
Stands out: this posting asks for Minitab, Cost reduction, which few similar roles mention. If you have it, lead with it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Watts Water
We found 3 people at this company and state: 2 in this kind of role, 1 leaders. Engineers who joined in the last year or two reply the most. See them ↓
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
Write to Alan → (free) - 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- The posting says about 5% travel. Between which sites?
- The posting mentions a Black Belt. Does the company sponsor certification?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
This plant: Watts Water in Export
1 other open role at this site · 3 people we found in quality roles at Watts Water.
- Quality Engineer · Quality
Full description from Watts WaterAs posted on their careers site.ShowHide
Responsibilities
- ◆Drive continuous improvement initiatives that deliver measurable improvements in safety, quality, productivity, customer satisfaction, and operational performance.
- ◆Partner with Operations, Engineering, and Supply Chain teams to identify opportunities, implement solutions, and achieve targeted business results.
- ◆Manage internal audits, CAPA processes, root cause investigations, and corrective action programs to eliminate recurring issues and improve process performance.
- ◆Monitor customer quality performance, lead problem-solving activities, and drive timely resolution of quality concerns while improving customer satisfaction metrics.
- ◆Support new product introductions through quality planning, validation, testing, and launch activities that ensure successful production readiness.
- ◆Lead process capability studies, gage R&R activities, product testing, and manufacturing validations to improve process consistency and product quality.
- ◆Manage supplier quality performance, including PPAP approvals, corrective actions, audits, and continuous improvement initiatives that improve supplier capability and performance.
- ◆Lead and maintain the Quality Management System (QMS), ISO 9001 certification, and related compliance activities.
- ◆Coordinate customer, supplier, regulatory, and certification audits while ensuring compliance with applicable standards and requirements.
- ◆Lead MRB activities and make timely, data-driven quality decisions regarding product acceptance and disposition.
- ◆Develop, coach, and lead the Quality team while establishing clear objectives, accountability, and performance expectations.
- ◆Champion a culture of accountability, continuous improvement, and operational excellence across the organization.
- ◆Support strategic business and operational improvement projects focused on growth, efficiency, quality, and profitability.
- ◆Travel up to 5%.
Required Qualifications
- ✓Bachelor's degree in Engineering, Manufacturing Engineering, Industrial Engineering, Operations Management, Quality Engineering, or a related technical field.
- ✓5+ years of diverse manufacturing background spanning multiple functional areas such as Operations, Manufacturing Engineering, Continuous Improvement, Production, Supply Chain, and Quality.
- ✓3+ years of leadership developing teams and mentoring future manufacturing leaders.
- ✓Experience leading cross-functional initiatives focused on productivity, throughput, cost reduction, and operational performance.
- ✓Demonstrated success leading Lean Manufacturing, Six Sigma, Continuous Improvement, or Operational Excellence initiatives that resulted in measurable business improvements.
- ✓Experience with CAPA, root cause analysis, and structured problem-solving methodologies.
- ✓Experience with PPAP, SPC, and supplier quality processes.
- ✓Strong understanding of manufacturing operations, quality systems, and process improvement principles.
- ✓Proven track record of driving measurable results such as scrap reduction, cost savings, productivity gains, throughput improvements, quality improvement, customer satisfaction enhancement, or supplier performance improvement.
- ✓Ability to collaborate across Production, Engineering, Supply Chain, Quality, and Operations teams.
- ✓Proficiency with Microsoft Office and statistical analysis tools (Minitab preferred).
- ✓Experience interacting with customers and suppliers to resolve quality and manufacturing issues.
- ✓Strong communication, organizational, leadership, and project management skills.
- ✓Experience with metrology, calibration, and measurement systems.
Preferred Qualifications
- ✓Experience in automotive Tier II/Tier III, high-volume component manufacturing, industrial products, or similar process-driven industries.
- ✓Experience with APQP, process validation, control plans, and new product introduction.
- ✓Working knowledge of ISO 9001 systems a
Show full description ↓Show less ↑
We’re Watts. Together, we’re reimagining the future of water.
We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
What we do
For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.
Scope of Position
To lead Quality Assurance and Continuous Improvement initiatives that drive operational excellence, customer satisfaction, and business performance. This role is responsible for developing and advancing the Quality Management System (QMS), Production Quality, Supplier Quality, APQP, PPAP, CAPA, and continuous improvement programs to ensure sustainable results. The successful candidate will partner across Operations, Engineering, Supply Chain, and Production to improve quality, reduce waste, increase efficiency, and deliver measurable business outcomes while building a culture of accountability and continuous improvement.
This role offers an excellent opportunity for a high level Manufacturing Engineer, Industrial Engineer, Continuous Improvement professional, or Operations leader seeking to expand their leadership capabilities through ownership of quality systems and quality strategy while developing broader operational business leadership experience. Candidates with diverse manufacturing experience across engineering, operations, production, process improvement, supply chain, and quality functions are strongly encouraged to apply.
This position is responsible for supervision of the Quality Department (3-4 individuals).
This position reports to the Director of Operations. This role is onsite and based in Export, PA.