Quality Technician - 1st Shift
TTM Technologies · Syracuse, NY
- Level
- Technician
- Team
- Quality
- Base pay
- $53k–$89k
- Experience asked
- 2+ years
- Industry
- Industrial
- Posted
- 7 days ago
The role in 30 seconds
An engineer-level quality role at TTM Technologies (industrial) in Syracuse, NY. Log, track, and route customer complaints to appropriate functions.
- They ask for
- 2+ years
- Tools it names
- GD&T, ISO 9001, AS9100, Supplier quality
- Base pay
- $53k–$89k
- Day to day
- some off-shift / weekend coverage
Read from the posting. The full description is below.
How this role compares
Against 18 other live quality postings in New York.
- Experience asked
- Less than usual (2+ vs 5+)
Similar roles usually ask 5+ years.
Skills these teams ask for most
- ✓ Team leadership 32%
- Lean 32%
- FDA / GMP 32%
- Root cause 26%
- Six Sigma 26%
✓ = this posting asks for it too. % = share of similar postings that mention it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at TTM Technologies
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How does off-shift and weekend coverage work?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
This plant: TTM Technologies in Syracuse
5 other open roles at this site.
- Production Supervisor - 2nd shift · Production · Supervisor
- Mechanical Process Technician - Second Shift · Reliability · Technician
- Quality Manager, Microwave Line · Quality · Manager
- Process Engineer - 2nd Shift · Process
- Quality Manager · Quality · Manager
Full description from TTM TechnologiesAs posted on their careers site.ShowHide
Responsibilities
- ◆Maintain the calibration database for all inspection, measuring, and test equipment
- ◆Schedule calibration activities and coordinate with internal teams and external calibration providers
- ◆Track calibration status, certificates, and out-of-tolerance conditions
- ◆Ensure calibration records are accurate, complete, and retained per record-retention
requirements
- ✓Process Return Material Authorizations (RMAs) in accordance with company procedures
- ✓Log, track, and route customer complaints to appropriate functions
- ✓Ensure timely investigation support and communication with internal teams
- ✓Maintain complaint and RMA records, metrics, and closure status
- ✓Coordinate customer and third-party source inspections
- ✓Assist with internal and external audits (ISO 9001 / AS9100 / customer audits)
- ✓Maintain quality records and databases
- ✓Ensure controlled documents are reviewed, approved, released, and distributed correctly
- ✓Track quality metrics and provide status reports as requested
- ✓Support continuous improvement and corrective action activities
- ✓Works to develop customer relationships through collaboration, respect, professionalism, trust and integrity.
- ✓Listens to and understands customer
requirements
taking prompt, appropriate action that exceeds expectations
- ✓Interface with the supplier quality, receiving, procurement, and additional production departments to obtain and compile all necessary documentation required for source inspection package.
- ✓Perform all other related duties as assigned.
Essential Knowledge, Skills, and
Requirements
- ✓Ability to perform assigned tasks independently with limited supervision
- ✓Ability to read and understand PCB drawings
- ✓Ability to perform repetitive tasks accurately
- ✓Must be a detailed oriented individual
- ✓Ability to use measurement tools such as calipers, gauges, or CMM equipment
- ✓Ability to work both independently or as part of a team
- ✓Demonstrates ability to work in a dynamic, fast-paced work environment
- ✓Ability to accurately perform basic computer tasks
- ✓Requires understanding of related inter-department processes
- ✓Ability to collect data and update measurements
- ✓Strong communication skills in English-verbal & written, planning, and organizational skills.
- ✓Strong computer skills and technical aptitude
- ✓Ability to manage multiple administrative and written tasks professionally and accurately within designated timelines.
- ✓Must be able to handle interruptions to work flow as necessary to accommodate requests.
Education and Experience
Education: High school diploma or equivalent preferred.
Experience
- ✓1-2 years of manufacturing experience preferred.
- ✓Experience within the aerospace industry (i.e AS9100, AS9102, IPC-6012, IPC-A-600) is a plus.
- ✓Experience with calibration systems and document control.
- ✓Strong computer skills and technical aptitude.
- ✓Demonstrated ability to manage multiple administrative and written tasks professionally and accurately within designated timelines.
- ✓Previous experience reading and interpreting GD&T
requirements
on manufacturing drawings helpful.
- ✓PCB experience preferred, but not required.
- ✓Experience with ETQ Reliance & Oracle a plus.
#ISBU
Show full description ↓Show less ↑
TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer
About TTM
TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.
Additional information can be found at www.ttm.com
Job Description Summary
The primary
of this job profile include
- •Maintaining calibration database and records
- •Controlling quality documents and revisions
- •Processing RMAs and customer complaints
- •Coordinating customer and third-party source inspections
- •Supporting audits and quality reporting
Position Scope
Supports the Quality Management System (QMS) by maintaining calibration and quality records, controlling documented information, coordinating customer returns and complaints, and supporting inspection activities. This role serves as a central point of coordination between Quality, Operations, Supply Chain, and Customers to ensure compliance with internal procedures and customer/regulatory requirements.
Additional Job Description
- •• Acquires job skills and learns company policies and procedures to complete routine tasks.
- •• Works on assignments that are routine in nature, requiring limited judgement.
- •• Has little or no role in decision making.