Shift Supervisor, On-Road Operations (Overnight)

Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides.

Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles.

With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected.

Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors.

• •Hiring & Onboarding: You will be responsible for running the interview process and successfully executing the onboarding for new hires in line with the plan. You will work closely with the L&D team to develop the interview & onboarding process and the grading rubric.
• •People Development: You will be expected to lead and manage a team of ~ 20 operators.

• •You will be responsible for Start of Shift and End of Shift activities that include capturing operator attendance, supporting software burns and data importing, and prep for the operators (keys, disks etc.)
• •You will work closely with the planning team to ensure all operators are trained and ready to execute when new features/ capabilities are rolled out.
• •You will work closely with the planning team to understand the goals for the week and the allocation strategy. In addition you will provide visibility on operator availability on a periodic basis
• •You will respond to operator and onsite incidents as per internally established procedures
• •You will actively review plan vs actual performance of your team on a weekly basis to understand drivers for deviations and identify action items to resolve those
• •You will work cross functionally with other organizations and manage continuous improvement processes and projects to enhance efficiency and throughput (deep “what’s working and not” feedback)
• •You will constantly engage with your peers in other locations to share best practices and drive standardization

• •You enjoy working with people and have at least 2+ years experience managing teams of at least 10+ direct reports - hiring, performance managing, coaching and/or mentoring or combination of other relevant work experience
• •You are a natural leader and take ownership for your team’s work
• •You have an understanding of US Labor laws, Employment laws and Driving laws
• •You are a strong problem solver, and take the initiative to resolve issues on your own
• •You are comfortable with reviewing data and have exceptional interpersonal and communication skills.
• •You enjoy working in a fast-paced, dynamic environment with a willingness to help out where needed
• •You have a friendly, positive attitude with a willingness to learn and grow
• •You are excited about robots and helping progress tools that will support the development of AI and robotics endeavors
• •You have the ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.

• +You have at least 4+ years experience managing a large teams (15 +) direct reports
• +You have at least 2+ years of experience in the AV/delivery industry