Quality Manager
Flex · Massachusetts
- Level
- Manager
- Team
- Quality
- Degree
- Preferred
- Experience asked
- 10+ years
- Industry
- Industrial
- Posted
- 15 days ago
The role in 30 seconds
A management quality role at Flex (industrial) in Massachusetts. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Quality Manager located in Littleton, MA.
- They ask for
- 10+ years · degree preferred
- Tools it names
- Root cause, SPC, Supplier quality
Read from the posting. The full description is below.
How this role compares
Against 56 other live quality postings in Massachusetts.
- Base pay
- Not listed in this posting
- Experience asked
- More than usual (10+ vs 5+)
Typical $97k–$130k, from 35 postings that list pay.
Similar roles usually ask 5+ years.
Skills these teams ask for most
- ✓ Root cause 72%
- FDA / GMP 53%
- Validation (IQ/OQ/PQ) 53%
- ISO 13485 47%
- FMEA 44%
- CAPA 44%
✓ = this posting asks for it too. % = share of similar postings that mention it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Flex
We found 1 person at this company and state: 1 leaders. Engineers who joined in the last year or two reply the most. See them ↓
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
Write to Brian → (free) - 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
Full description from FlexAs posted on their careers site.ShowHide
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Quality Manager located in Littleton, MA.
Reporting to the Sr Director, Operations the Quality Manager will provide the analytics and guidance to effectively manage product and process quality for all JetCool products. Strong preference will be given to those who have designed and implemented total QMS systems in a start-up environment.
The experience we’re looking to add to our team
- ✓4-year college degree, masters preferred
- ✓Minimum of 7-10 years relevant industry experience
- ✓Experience working with fluid-mechanical systems consisting of fluids and pumps.
- ✓Demonstrated experience building QMS management systems in partnership with global suppliers.
- ✓Experience working with PLM and ERP systems.
- ✓Experience working with Customers as a prime point of contact for fielded quality issues.
- ✓Experience working with, integrating and converting product and process quality data into actionable information.
- ✓Experience working with internal manufacturing teams, global component, value-add and contract manufacturing suppliers.
- ✓Has high volume production experience with complex fluid-mechanical products and assemblies.
- ✓Experience working collaboratively with Design Engineering, Manufacturing and External Partners during aggressive time to market NPI programs.
- ✓Demonstrated experience designing and implementing digital data collection methods and tools.
- ✓Strong statistical process control skills.
- ✓Ability to work in a fast-paced environment while delivering on commitments.
BO18
Show full description ↓Show less ↑
At JetCool, a Flex company, we’re at the forefront of liquid cooling innovation, delivering advanced solutions that empower our partners in AI and high-performance computing. United by a shared purpose, our teams are pushing the limits of what’s possible and tackling complex challenges.
A career at JetCool offers the opportunity to make a real impact by helping build smarter, more sustainable data centers. Together, we’re not just advancing technology — we’re redefining cooling standards to create a more sustainable tomorrow.
What a typical day looks like
- •Develops, implements, and coordinates product assurance programs to prevent and eliminate defects in existing products and future new products
- •Leads the creation and implementation of a comprehensive QMS system that identifies quality metrics and trends across the entire supply chain via customer field data leading to proactive management decision making
- •Work with external suppliers, domestically and internationally to validate in-factory quality management tools, controls and reporting mechanisms. Integrate supplier quality data into JetCool quality control methods assuring timely and collaborative management of on-going product quality.
- •Perform regularly scheduled on-site quality audits at key suppliers, assuring compliance with JetCool quality standards.
- •Participates in, and work with Design Engineering during NPI development programs ensuring Design for Quality considerations are embedded in and validated the NPI release process
- •Evaluates and leads the discovery of field return quality issues, drives root cause investigations, and recommends corrective actions
- •Establish statistical process control measurement methods to gather product and process quality performance
- •Acts as the point of contact for all internal and external quality issues across the supply chain (suppliers, raw stock, WIP, finished goods, warehouses, field deployments)
What you'll receive for the great work you provide
- •Full range of medical, dental, and vision plans
- •Life Insurance
- •Short-term and Long-term Disability
- •Matching 401(k) Contributions
- •Vacation and Paid Sick Time
- •Tuition Reimbursement