Quality and Process Technician

ABB · Jonesboro, AR

Level: Technician
Team: Quality
Degree: Required
Industry: Industrial
Posted: 10 days ago

The role in 30 seconds

A technician-level quality role at ABB (industrial) in Jonesboro, AR. In this role, you will have the opportunity to assist the Quality team in implementing and maintaining a quality system, including conducting audits, establishing controls, training on tools and methodologies.

They ask for: degree required

Read from the posting. The full description is below.

From the plant jobs report · week of November 2, 2026

Quality Technician roles in the US: typical posted base $52k–$75k.

Median of the low and high ends of 30 live postings that list pay, out of 514 quality technician openings in the US, read from manufacturers' own careers sites.

Arkansas plant jobs report →Pay by team and state →What moves pay →

How this role compares

Against 7 other live quality postings in Arkansas.

Experience asked: Not stated

Skills these teams ask for most

Team leadership 38%

✓ = this posting asks for it too. % = share of similar postings that mention it.

At a glance

Pulled from the posting text. If it's not listed here, the posting didn't say.

How to get in at this plant

Five moves over a week or two. The first one takes ten minutes.

1
Pick 2–3 people on the Quality team at ABB
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How did you land the job? What stood out in your interviews?
4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.

This plant: ABB in Jonesboro

1 other open role at this site.

Production Supervisor, 2nd Shift · Production · Supervisor

Full description from ABBAs posted on their careers site.Show

responsibilities

In this role, you will have the opportunity to assist the Quality team in implementing and maintaining a quality system, including conducting audits, establishing controls, training on tools and methodologies. Each day, you will support activities related to quality management within the organizational unit. You will also showcase your expertise by reporting quality Key Performance Indicators (KPIs) and customer cases and maintaining process documentation.

The work model for the role is: Onsite, Jonesboro, Arkansas

This position works 10 hour shifts Monday - Thursday, with OT as needed to meet customer demand.

for the role

◆Education Required
◆High school diploma or GED. Preferred
◆Technical certificate, associate degree, or relevant coursework in Quality, Manufacturing, Engineering Technology, Chemistry, Industrial Technology, or a related technical discipline. Experience
◆Two or more years of experience in manufacturing quality, inspection, laboratory testing, process control, calibration, or a

related technical manufacturing role preferred.

Why ABB?

ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division’s products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap® cable ties, T&B Liquidtight Systems® protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold™ reclosers and switchgear, capacitor switches, current limiting fuses, Homac™ distribution connectors, Hi-Tech Valiant™ full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions.

What's in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com . Resumes and applications will not be accepted in this manner.

MyBenefitsABB.com

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Show full description ↓

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to

Quality Manager

You will be mainly accountable for

•Product Quality & Inspection: Performs First Article Inspections, evaluates returned/RMA material, conducts internal stock checks, and supports containment activities to verify products meet established specifications and quality requirements.
•Process & Chemical Analysis: Performs routine laboratory analysis of plating and galvanizing solutions, records and evaluates results, communicates findings to Chemical Technicians, and coordinates external laboratory testing with chemical suppliers for comparison and verification.
•Measurement & Quality Systems Support: Supports the gauge calibration program, maintains accurate inspection and testing records, identifies out-of-tolerance conditions, and provides measurement and process data to support manufacturing quality, investigations, audits, and continuous improvement.