Sr. Business Operations Manager (Starlink Growth)

• ◆Own and drive GTM strategy for North America across both third-party channels and Starlink.com, ensuring alignment on prioritization, resource allocation, and growth objectives
• ◆Own day-to-day channel growth for starlink.com in North America, including performance tracking, conversion optimization, and cross-functional coordination to maximize the business
• ◆Provide strategic insight across the North America Business Development team to minimize cannibalization and maximize balanced growth between third-party and starlink.com
• ◆Assist with pricing strategy and promotions development for both Starlink.com and third-party channels, partnering with finance, marketing, and commercial teams to design and evaluate programs that drive incremental growth
• ◆Own the operationalization of existing and upcoming business development and GTM initiatives, driving program management, deal pipeline tracking, cross-functional coordination, and execution discipline so initiatives move with speed and scale
• ◆Create data visualization and present analysis on leading and lagging indicators, along with clear recommendations and optimization planning to leadership stakeholders
• ◆Conduct new vertical, competitor, and market research, develop big-bet hypotheses, and perform structured assessments of broad business intelligence, target partners, channels, and direct GTM opportunities to inform team prioritization and resource allocation
• ◆Report on progress of strategy, operations, and GTM initiatives, presenting insights, risks, and recommendations directly to Starlink leadership

• ✓Bachelor’s degree
• ✓7+ years of experience in business operations, program management, strategy, GTM and ecommerce, consulting or investment banking
• ✓4+ years of experience driving execution of revenue or growth-oriented programs, including tracking, reporting, and operationalizing commercial or direct-to-consumer initiatives

• ✓Bachelor’s degree in business, finance, economics, engineering, or a related field
• ✓Proven background in program management, business operations, GTM strategy, or chief-of-staff roles supporting high-growth or commercial teams in technology, telecommunications, utilities, or subscription-based services
• ✓Experience owning or supporting direct-to-consumer (e.g., e-commerce) channel growth alongside third-party or partner channels, with demonstrated ability to balance growth and minimize cannibalization
• ✓Experience in management consulting or investment banking, with demonstrated ability to structure problems, build rigorous analyses, and drive recommendations to action
• ✓Familiarity with business development, partnerships, pricing strategy, or promotions in consumer technology, telecommunications, or adjacent sectors
• ✓Strong analytical, financial modeling, and data fluency; comfort with accounting concepts, KPI design, pricing analysis, and building clear reporting for leadership
• ✓Demonstrated success operationalizing complex commercial, product, or direct-channel initiatives and driving them from concept through execution and scale
• ✓Excellent interpersonal, communication, and presentation skills; able to work effectively with both technical and commercial stakeholders
• ✓MBA or master’s degree with a business or technical focus preferred

• ✓Must be available to work extended hours and weekends as needed
• ✓Willingness to travel approximately 25-50% of the time to customer locations and other SpaceX locations as required

ITAR

• ✓To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .