Director of Operations

• ◆Develops annual revenue and manufacturing plan in consultation with other senior-level unit leaders to ensure proper deployment of resources to achieve required levels of production and to meet customer delivery requirements.
• ◆Provides positive leadership to subordinate managers and to all assigned employees. Ensures open communications and responds to employee concerns in an appropriate manner. Seeks to improve the knowledge, skill and ability of people. Deals proactively with substandard performance.
• ◆Ensures full compliance with EHS standards, policies, procedures and processes as they apply to area of accountability. Confirms that incidents are thoroughly investigated and that root causes are identified and remedied on a systematic basis. Fosters a safe and healthy work environment for all employees.
• ◆Interfaces directly with key customers, in concert with Sales & Marketing Management and Account Managers to resolve problems related to delivery, quality and other issues. Strives to address customer concerns in a responsive, professional manner while protecting the interests of the Company.
• ◆Coordinates activities with other departments such as Sales & Marketing, Engineering/R&D, Purchasing, Accounting, Information Systems, and Human Resources. Secures required resources and consultative support from staff units as required.
• ◆Continually improves the performance of the Manufacturing organization through the application of CI principles to drive down costs and improve location profitability. This includes the application of specific techniques such as kaizen rapid improvement events and the development of a Continuous Improvement mindset within the Manufacturing organization.
• ◆Participates with Purchasing personnel to develop partnerships with vendors which produce mutually beneficial arrangements related to purchased item quality and pricing. Ensures that concerns and issues related to purchased resources are addressed and resolved in a timely manner.
• ◆Interacts positively and effectively with personnel, both internal and external to the organization. This may include factory floor personnel, management at various levels throughout the Company and governmental regulators. Participates in external activities to secure a positive community image of the Company.
• ◆Provides technical manufacturing assistance to other components of the organization, including Company units both external and internal to HFS.
• ◆Analyzes and directs the preparation of Capital Appropriation Requests to secure required capital equipment for projects meeting or exceeding capital return targets.
• ◆Directs the activities of assigned human resources and makes recommendations on hiring, disciplinary actions, promotions, demotions, terminations and salary adjustments.
• ◆Maintains full compliance with Company policies and procedures and conducts all activities in accordance with the Company Guide to Business Conduct.
• ◆Perform other duties as assigned

• ✓Minimum of Bachelors’ degree from an accredited university; preferred to be in Engineering, Business, Operations or related field.

Basic

• ✓Minimum of seven (7) years of experience in a high-volume manufacturing environment, with five (5) or more years of that time in senior-level leadership roles .

• ✓Prior experience in customer service or supply chain is preferred .