Event Operations Manager, Shared Services

The Event Operations Manager will play a critical role in building, operationalizing, and scaling the Event Shared Services organization. This individual will serve as the operational backbone of the events function, driving consistent processes, governance, planning frameworks, tools, reporting, and execution standards across multiple Strategic Business Groups (SBGs).

You will report directly to our Sr. Director of Event Shared Services and work out of our Charlotte, NC global headquarters or our Building Automation headquarters in Atlanta, GA on a hybrid work schedule.

The ideal candidate is a highly organized operations professional with a strong background in event management, program operations, and cross-functional stakeholder engagement. They will partner closely with regional and SBG event leaders, marketing leaders, business group stakeholders, finance, procurement, legal, communications, and external agencies to ensure events are delivered efficiently, consistently, and at scale.

• •Develop and maintain integrated project plans, milestones, dependencies, risk logs, and execution timelines.
• •Create mechanisms for tracking event demand, capacity planning, and resource utilization.
• •Monitor event lifecycle performance from intake through post-event reporting.

• •Own and optimize event operations tools, platforms, and workflows.
• •Partner with technology and data teams to improve event management systems and integrations.
• •Develop dashboards, KPIs, and reporting frameworks to measure event performance, operational efficiency, and business impact.
• •Produce executive-level reporting and recommendations based on insights and trends.

• •Support budget planning, forecasting, purchase order tracking, and financial reconciliation processes.
• •Coordinate vendor onboarding, contract management, and procurement workflows.
• •Partner with finance and procurement teams to ensure compliance with organizational requirements.

• •Identify opportunities to streamline operations, reduce manual effort, and improve service delivery.
• •Lead post-event retrospectives and operational reviews to capture lessons learned and drive improvements.
• •Champion a culture of operational excellence, accountability, and customer-centric service

In the first 12 months, the Event Operations Manager will be expected to:

• •Establish scalable operational frameworks supporting all SBG event requests.
• •Improve planning consistency and stakeholder satisfaction across the event portfolio.
• •Increase visibility into event demand, resource allocation, and performance metrics.
• •Reduce operational inefficiencies through standardized processes and automation.
• •Enable the Event Shared Services organization to operate as a trusted, scalable center of excellence for event delivery across the business.

• •Experience working within a shared services or centralized operations model.
• •Background supporting executive events, customer engagement programs, or field marketing organizations.
• •Knowledge of budget management, procurement, and vendor governance processes.

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more ( https://benefits.honeywell.com/ )

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