Production Supervisor IV - SS
Nationwide · Columbus, OH
- Level
- Supervisor
- Team
- Production
- Base pay
- $71k–$133k
- Industry
- Industrial
- Posted
- 2 days ago
The role in 30 seconds
A supervisor production role at Nationwide (industrial) in Columbus, OH. Lead, coach, and develop a team of approximately 12-15 associates responsible for document indexing and workflow processing activities.
- Base pay
- $71k–$133k
Read from the posting. The full description is below.
From the plant jobs report · week of October 26, 2026
Production Supervisor roles in Ohio: typical posted base $74k–$97k. This one lists $71k–$133k.
Median of the low and high ends of 14 live postings that list pay, out of 77 production supervisor openings in Ohio, read from manufacturers' own careers sites.
Ohio plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 78 other live production postings in Ohio.
- Base pay
- About 18% above similar roles
- Experience asked
- Not stated
Typical $75k–$97k, from 12 postings that list pay.
Similar roles usually ask 5+ years.
Skills these teams ask for most
- ✓ Team leadership 91%
- Lean 35%
- EHS / safety 23%
- Union environment 20%
✓ = this posting asks for it too. % = share of similar postings that mention it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Production team at Nationwide
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
Full description from NationwideAs posted on their careers site.ShowHide
Key Responsibilities
- ◆Supervises, coordinates and provides leadership to unit/team associates. Ensures all processing and customer service needs are addressed and resolved in a timely manner and within standards/guidelines.
- ◆Assigns work, monitors, evaluates and drives a continuous improvement culture.
- ◆Supervises the resolution of problems in technical aspects of the section/team responsibilities. Maintains status and provides management with updated reports.
- ◆Leads task or project teams; keeps leadership updated regarding status as requested. Implements and supervises progress of final determination.
- ◆Supervises the maintenance of processing records; generates and analyzes reports to determine team efficiency.
- ◆Proactively initiates analysis to study system and equipment changes applicable to unit and its functions. Makes recommendations and ensures follow up on system/software updates.
- ◆Assists leadership in the development of the departmental budget; is held accountable for performance against individual unit/team budget.
- ◆Analyzes the need for training with input from team members and other units to recommend or craft the overall training program for the unit.
- ◆Manages associates, including performance management, salary planning and administration, training and development, workflow planning, hiring and placement and disciplinary actions.
May perform other
responsibilities
as assigned.
Reporting Relationships: Reports to Manager/Director.
Typical Skills and Experiences
Education: High school diploma or equivalent required; undergraduate studies preferred.
Show full description ↓Show less ↑
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
The Document Solutions team is seeking a Production Supervisor IV to lead a team responsible for document indexing, workflow management, and the successful delivery of critical document-processing services supporting multiple business partners. This role oversees a team of approximately 12-15 associates and is responsible for ensuring operational excellence, service-level performance, quality, and business-partner satisfaction in a dynamic environment.
The successful candidate will balance people leadership, operational execution, and continuous improvement while helping the organization navigate evolving processes and technology changes. This role requires a leader who can effectively manage change, build strong partnerships, and drive results through collaboration and accountability.
Team Leadership & Associate Development
- •Lead, coach, and develop a team of approximately 12-15 associates responsible for document indexing and workflow processing activities.
- •Conduct regular coaching, performance discussions, and performance evaluations while supporting associate development and engagement.
- •Foster a culture of accountability, collaboration, and continuous improvement.
- •Support associates through organizational and operational changes while maintaining a positive team environment.
Operations & Workflow Management
- •Oversee daily workflow operations to ensure work is processed accurately, efficiently, and within established service-level agreements.
- •Monitor workload volumes, quality metrics, and operational performance to ensure successful business outcomes.
- •Coordinate priorities across multiple work channels and intake sources while balancing capacity and service commitments.
- •Partner with team leads and business partners to resolve workflow issues and minimize operational disruptions.
Process Improvement & Business Partnership
- •Lead process-improvement initiatives that enhance operational efficiency, quality, and service delivery.
- •Collaborate with business partners and cross-functional teams to identify opportunities for operational improvements and successful implementation of new processes.
- •Communicate operational impacts, risks, issues, and status updates to stakeholders and leadership.
- •Support the successful execution of departmental initiatives while ensuring quality, accuracy, and compliance standards are maintained.
Preferred Candidate Profile
- +Proven experience leading teams in an operations, workflow, production, service-delivery, or document-processing environment.
- +Strong people leadership, coaching, and performance-management skills.
- +Experience leading teams through process changes, operational improvements, or business transformation initiatives.
- +Demonstrated ability to manage competing priorities while consistently meeting service-level and business objectives.
- +Strong communication, stakeholder-management, and relationship-building skills.
- +Ability to influence outcomes, solve problems, and drive results in a fast-paced environment.
Work Arrangement
- •Location: Columbus, OH
- •Work Arrangement: Hybrid (Monday and Tuesday in office; Wednesday through Friday remote)
Job Description Summary
Our industry-leading workforce personifies a collaborative and inclusive culture, delivering outstanding solutions and service. Our Documents Solutions professionals provide printing, receiving, imaging and delivery services that are essential to operational excellence. If you can work quickly and accurately with high quality results on a variety of tasks and projects, we want to hear from you!
As a Production Supervisor, you'll lead, plan and organize work of associates within multiple units and functions/tasks. You also may supervise a non-standard shift and act as crisis management supervisor during major events within the operation.
Job Description