Director, Operations

Job Title: Director of Operations / Director of Manufacturing / Plant Manager Location: Memphis, TN Department: Operations Reports To: CEO / COO

• •Establish and enforce world-class quality standards across all production lines, ensuring consistent product integrity and customer satisfaction
• •Partner closely with Quality and Regulatory teams to ensure compliance with GMP, ISO, FDA, and customer-specific standards
• •Implement robust quality systems, including in-process controls, root cause analysis, and corrective/preventive actions (CAPA)
• •Drive a culture of "quality at the source," embedding accountability at every level of the organization
• •Lead continuous improvement initiatives to reduce defects, waste, and rework

Standardize Costs (Operational Efficiency & Margin Expansion)

• •Own plant-level cost structure, including labor, materials, yield, and overhead performance
• •Identify and execute cost optimization initiatives through lean manufacturing, process engineering, and waste elimination
• •Improve production yields, line efficiencies, and asset utilization across all manufacturing processes
• •Develop and implement standardized operating procedures (SOPs) to ensure repeatability and cost discipline
• •Partner with Finance and Supply Chain to align production planning with cost targets and margin goals

• •Ensure on-time, in-full (OTIF) production performance aligned with customer commitments and business priorities
• •Lead integrated production planning in partnership with Supply Chain, Procurement, and Customer teams
• •Optimize production scheduling, capacity planning, and labor allocation across multiple product lines and shifts
• •Proactively identify and resolve bottlenecks, downtime risks, and supply constraints
• •Establish performance metrics and dashboards to drive accountability for throughput, uptime, and delivery performance

• •Champion a zero-incident safety culture, ensuring compliance with all OSHA and environmental regulations
• •Establish and enforce safety policies, procedures, and training programs across the plant
• •Lead safety audits, risk assessments, and incident investigations with a focus on prevention
• •Ensure safe operation of all equipment, processes, and facility infrastructure
• •Build a culture where safety is a core value and embedded in daily behaviors

Enterprise & Leadership

• •Operational Leadership at Scale: Proven ability to lead full plant operations with accountability for safety, quality, cost, and delivery
• •Continuous Improvement Mindset: Deep expertise in Lean, Six Sigma, and manufacturing excellence methodologies
• •Technical & Engineering Acumen: Strong understanding of process engineering, equipment optimization, and manufacturing systems
• •People Leadership & Team Building: Ability to attract, develop, and retain top talent while building a high-performance culture
• •Execution Discipline: Translates strategy into clear priorities, metrics, and results
• •Managing Complexity: Effectively balances multiple product lines, customer demands, and operational constraints
• •Business & Financial Acumen: Understands cost drivers, margin levers, and operational impact on P&L performance