Quality Technician

The Quality Technician supports manufacturing quality assurance activities by performing inspection, testing, monitoring, and documentation tasks to ensure products and processes meet internal, customer, and regulatory requirements. This role is hands-on, detail-oriented, and critical to maintaining compliance with quality management systems and customer specifications.

Product & Process Quality

Conduct product audits per defined audit schedules and customer

Perform random floor audits to verify adherence to work instructions, control plans, and quality standards

Identify nonconformances and initiate Nonconforming Material Reports (NCRs) as required

Support containment, sorting, and verification activities related to quality issues

Assist quality in providing lab samples for analysis

Testing & Inspection

Continuous Improvement & Compliance

Support internal and external audits (ISO / IATF / customer audits)

Participate in continuous improvement initiatives related to quality and process stability

Escalate quality risks or recurring issues to Quality Engineering or Management

FHTT Support or any other monthly meetings

Review and conduct an evaluation of work instructions and documents

Document and record control (including gathering, distributing, maintaining documentation for customers/others, etc.)

Behavioral Expectations

Demonstrates professionalism and integrity in all quality activities

Maintains objectivity and independence when identifying nonconformances

Communicates clearly and escalates concerns appropriately

Works effectively with Production, Engineering, and Quality teams

The incumbent is expected to understand that all employees have a shared responsibility for the quality of products and related services provided to our customers. Duties and

are to be carried out in accordance with the PTC Quality Management System and its policies, procedures, and work instructions as applicable to the job or function being performed.

High school diploma or equivalent (Associate degree or technical training preferred); 1–3 years of experience in a manufacturing quality or inspection role (automotive preferred); Ability to read and interpret: engineering drawings specifications control plans; Experience using basic inspection tools (calipers, micrometers, gages) Strong attention to detail and documentation accuracy;

Experience in an ISO 9001 environment Familiarity with PPAP

Experience with salt spray or corrosion testing Prior exposure to NCR systems and corrective action processes Understanding of calibration systems and traceability

Number of Direct Reports: None

Job Titles of Direct Reports: None

listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills: Basic computer skills (Excel, data entry systems, quality databases); Ability to read and understand work instructions. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry is considered a plus.

Reasoning Ability: Ability to define problems, collects data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Other Skills and Abilities: Must be computer literate and able to work with programs such as Word, Excel, etc., and be able to learn and use programs such as e-mail, established programs, etc.

Certificates, Licenses, and Registrations: Must possess a valid driver’s license for business travel, such as, customer visits, to attend required meeting, seminars