Director of Quality
Badger Balm Co · Manchester, NH
- Level
- Director+
- Team
- Quality
- Experience asked
- 10+ years
- Industry
- Industrial
- Posted
- Recently
The role in 30 seconds
A director-level quality role at Badger Balm Co (industrial) in Manchester, NH. Upholds performance management processes, including conducting check-ins for new team members, facilitating Alignment Building Process meetings, managing complex performance issues with HR support, and making exit resolutions for Quality Unit staff.
- They ask for
- 10+ years
- Tools it names
- Root cause, CAPA, FDA / GMP, Validation (IQ/OQ/PQ)
Read from the posting. The full description is below.
From the plant jobs report · week of October 19, 2026
Quality Engineer roles in New Hampshire: typical posted base $97k–$165k.
Median of the low and high ends of 15 live postings that list pay, out of 39 quality engineer openings in New Hampshire, read from manufacturers' own careers sites.
New Hampshire plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 38 other live quality postings in New Hampshire.
- Base pay
- Not listed in this posting
- Experience asked
- More than usual (10+ vs 5+)
Typical $97k–$165k, from 15 postings that list pay.
Similar roles usually ask 5+ years.
Skills these teams ask for most
- ✓ Root cause 72%
- Lean 46%
- Six Sigma 44%
- Supplier quality 41%
- AS9100 38%
- ✓ FDA / GMP 38%
✓ = this posting asks for it too. % = share of similar postings that mention it.
Stands out: this posting asks for New product launch, which few similar roles mention. If you have it, lead with it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Badger Balm Co
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
Full description from Badger Balm CoAs posted on their careers site.ShowHide
Responsibilities
Quality Leadership and Department Management – · Oversees all Quality functions, including Quality Assurance, Quality Control, Validation, and FDA compliance systems, ensuring alignment with company growth goals and regulatory requirements. · Drives quality strategy focused on compliance excellence, risk mitigation, right-first-time performance, and continuous improvement. · Establishes and maintains an effective, scalable Quality Management System (QMS). · Ensures manufacturing operations comply with FDA regulations, cGMP standards, OTC monographs, and internal quality requirements. · Partners with the Director of Operations to ensure smooth integration of quality systems within manufacturing, supply chain, and technical operations. · Collaborates with RDI Director to support regulatory submissions, certifications (e.g., NOP), and international
requirements
by ensuring quality systems and documentation meet applicable standards. · Establishes and monitors KPIs across Quality and in partnership with Operations to track batch release timeliness, deviation trends, CAPA effectiveness, audit readiness, and overall product quality. · Spearheads inspection readiness strategy and serves as primary Quality representative during FDA inspections and other audits, as required, confidently representing the organization in high-stakes regulatory interactions. · Prepares, reviews, and approves FDA inspection responses, corrective action plans, and executive communications related to compliance matters. · Communicates quality risks, compliance gaps, and mitigation strategies clearly and effectively to executive leadership and cross-functional stakeholders. · Anticipates and manages risks that could impact product quality, regulatory standing, or operational continuity. · Provides executive oversight of Quality systems for contract packagers and third-party manufacturers, ensuring compliance with FDA regulations, cGMP standards, and Badger quality requirements. · Owns the development and oversight of all Quality Agreements with critical suppliers, including contract packagers and third-party manufacturers, establishing clear quality accountability, regulatory expectations, performance standards, and risk management requirements. · Owns departmental resource planning and budgeting for the Quality Unit. · Ensures safe, ethical, and legally compliant quality practices consistent with Badger’s mission and values. · Drives environmentally responsible quality practices aligned with Badger’s sustainability commitments. Quality Systems & FDA Compliance Oversight – · Provides governance and oversight for the Quality Management System, including: o Document control o Batch record review and release o Deviation and investigation management o CAPA systems o Complaint handling o Supplier qualification o Validation programs (process, cleaning, equipment, IQ/OQ/PQ) o Training systems related to cGMP compliance · Maintains ultimate authority for product disposition decisions. · Ensures effective escalation and resolution of quality events that may impact regulatory compliance. · Partners with RDI on certification and regulatory initiatives to ensure quality system alignment. · Ensures documentation, validation, and manufacturing controls support certification audits and regulatory commitments. Cross-Functional Partnership & Operational Integration – · Partners closely with the Director of Operations to balance compliance
requirements
with operational efficiency. · Collaborates with Operations management to improve right-first-time performance, reduce nonconformances, and strengthen process capability. · Facilitates cross-functional root cause investigations involving Quality, Operations, and RDI. · Provides executive Quality oversight for new product launches, ensuring quality system readiness, validation compliance, and inspection preparedness prior to launch. · Supports new product introductions and technical transfer activities by ensuring quality system readiness and validation compliance. · Facilitates structured and professional communication between departments during investigations, audit responses, and significant compliance events to ensure alignment and timely resolution. · Provides clear, balanced guidance during high-pressure situations, including regulatory inspections, recalls, and significant quality events. · Represents the Quality Unit in Strategy Team meetings and other company leadership forums. People Leadership
Responsibilities
– · Oversees the QC Supervisor, QA Supervisor, QA Project Manager, and QA Validations Manager. · Models company mission and principles through day-to-day actions and strategic decisions, setting a standard for ethical, transparent, and purpose-driven direction. · Provides leadership, training, and guidance to Quality leaders and teams, cultivating a high-performing, collaborative, and mission-aligned workplace culture. · Upholds performance management processes, including conducting check-ins for new team members, facilitating Alignment Building Process meetings, managing complex performance issues with HR support, and making exit resolutions for Quality Unit staff. · Drives employee development, succession planning,
Show full description ↓Show less ↑
The Director of Quality supports the Badger Mission and Principles as the head of the Quality Unit. This role is responsible for company-wide quality governance, FDA regulatory compliance, and continuous improvement of the Quality Management System. This position ensures that quality systems and manufacturing operations remain compliant with FDA regulations, cGMP requirements, and internal standards across formulation, manufacturing, filling, packaging, warehousing, and supply chain operations. The Director of Quality partners closely with the Director of Operations and RDI leadership to support regulatory readiness and certification requirements, while maintaining independent authority for quality and product disposition decisions. Essential
