Customer Quality Technician
Allegro MicroSystems · Manchester, NH
- Level
- Technician
- Team
- Quality
- Degree
- Required
- Experience asked
- 30+ years
- Industry
- Industrial
- Posted
- 15 days ago
The role in 30 seconds
A technician-level quality role at Allegro MicroSystems (industrial) in Manchester, NH. You will play a central role in managing the end-to-end lifecycle of customer complaints and quality returns.
- They ask for
- 30+ years · degree required
- Tools it names
- Root cause, ISO 9001, IATF 16949
Read from the posting. The full description is below.
From the plant jobs report · week of October 19, 2026
Quality Technician roles in the US: typical posted base $50k–$70k.
Median of the low and high ends of 23 live postings that list pay, out of 357 quality technician openings in the US, read from manufacturers' own careers sites.
New Hampshire plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 405 other live quality postings in the US.
- Base pay
- Not listed in this posting
- Experience asked
- More than usual (30+ vs 3+)
Typical $64k–$90k, from 45 postings that list pay.
Similar roles usually ask 3+ years.
Skills these teams ask for most
- Team leadership 42%
- ✓ Root cause 37%
✓ = this posting asks for it too. % = share of similar postings that mention it.
Stands out: this posting asks for IATF 16949, which few similar roles mention. If you have it, lead with it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Allegro MicroSystems
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
This plant: Allegro MicroSystems in Manchester
1 other open role at this site.
- Product Validation Engineer · Quality
Full description from Allegro MicroSystemsAs posted on their careers site.ShowHide
What You Will Do
- ◆Complaint Intake & Physical Inspection: Receive incoming customer complaint packages from Shipping; inspect returned electronic devices and packaging under a microscope, verify device markings, and cross-check documentation for accuracy.
- ◆Failure Analysis (FA) Coordination: Log incoming complaints into the Quality Management tracking database and coordinate with CQEs to prepare and submit complete device packages to the FA Lab for evaluation.
- ◆Shipping & Material Logistics: Prepare, package, and process outgoing shipping requests for complaint materials being returned to customers or transferred to other global Allegro sites; follow up with Shipping to ensure timely delivery.
- ◆Customer Reporting & Portal Support: Assist CQEs by uploading 8D failure analysis reports, certificates, and quality documentation to customer-specific portals.
- ◆Data & Presentation Support: Extract basic complaint metrics and data from internal databases to assist engineers with customer meeting decks, trend charts, and management review presentations.
- ◆Records Management & Confidentiality: Maintain organized records throughout the investigation lifecycle and ensure closed complaint records are archived properly in compliance with document retention standards.
Qualifications
- ✓Familiarity with Quality Management Systems (e.g., ISO 9001, IATF 16949, or ETQ Reliance).
- ✓Basic exposure to standard quality methodologies (such as 8D reporting or RMA processing).
Why Allegro?
Join Allegro and become part of a team where your contributions truly matter.
We foster a culture of Real Innovation , empowering you to push boundaries, develop cutting-edge solutions, and drive continuous improvement.
Your work will create a Real Impact by solving complex real-world challenges that fuel our success and shape the future of technology.
You’ll experience Real Connection , collaborating with talented colleagues around the globe in an environment built on trust, respect, and a shared purpose.
Join us—and help build what’s next.
Eligible applicants must reside in a state where Allegro currently has an office location: This includes New Hampshire, Massachusetts, Texas, and Michigan. Certain positions (such as field sales roles) may be exempt from this requirement.
Show full description ↓Show less ↑
The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and the communities we serve.
The Opportunity
As a Customer Quality Technician , you will play a central role in managing the end-to-end lifecycle of customer complaints and quality returns. You will coordinate the physical handling, tracking, and documentation of complaint materials moving through the Failure Analysis (FA) process.
Working in close partnership with Customer Quality Engineers (CQEs), the Shipping Department, and the FA Lab, you will ensure returned devices are accurately inspected, logged, analyzed, and returned to customers on time.
What You Will Bring
- •Associate degree in a technical or related discipline or 2+ years of experience in quality control, electronic manufacturing, logistics/shipping, laboratory support, or technical administration.
- •Comfortable handling small semiconductor/electronic components, with the visual acuity to inspect small-font device markings under a microscope.
- •Proficiency in Microsoft Office (Word, Excel, PowerPoint) and the ability to navigate internal quality databases and customer web portals.
- •High level of accuracy, organizational skills, and discipline in following standardized quality procedures.
- •Clear written and verbal communication skills; ability to partner effectively across cross-functional teams (One Allegro mindset).