Operations Director

Benefits 401(k) Bonus based on performance Health insurance Paid time off Title Director of Operations Reports to CEO Employment Type Full-time, on-sight: Monday – Friday (with Mon-Thur schedule overlapping production team 5am – 3:30pm as needed) Salary $125,000 - $160,000 FLSA Status Exempt Summary Teeccino Caffe, Inc. is a small, fast-growing, natural/organic brand of herbal teas and coffee alternatives seeking an experienced Director of Operations to lead end-to-end manufacturing and operational excellence in our SQF-certified facility. This role is accountable for production performance, team development, machine maintenance, warehouse and facilities management, food safety & quality systems, OSHA compliance, cost control, and scaling operations to support growth. The candidate must be bilingual English/Spanish and a hands‑on leader with CPG food manufacturing experience, deep knowledge of GMP regulatory compliance, and a proven track record of building high-performing teams. Core Functions Operations & Manufacturing Leadership – Responsible for Operations function with management of Warehouse Manager, Production Planner, Production Supervisor, and Head Maintenance Mechanic. Partner with Supply Chain on inventory management and planning. Drive throughput, overall equipment effectiveness (OEE), labor productivity, and on‑time in‑full (OTIF) performance. Collaborate with R&D and Commercialization team to scale new products from pilot to full production. Lead capacity planning and capital projects (equipment, automation, facility renovation/expansion). Safety, Quality & Compliance – Manage our FSQA & Compliance Specialist, and serve as executive owner of our annual SQF certification and other compliance certifications including Organic, GFCO, and Kosher. Oversee compliance and company‑wide awareness of SQF and HACCP programs including daily GMPs and policy adherence. Manage OSHA and workplace safety training program. Champion a strong food and workplace safety culture across all departments. Planning and Inventory Optimization – Oversee schedule with Production Planner to meet demand with optimal efficiency. Collaborate with Supply Chain to ensure raw material availability and inventory optimization while considering cash‑flow impact and facility space constraints. Manage co‑manufacturers (if applicable) and logistics partners. Oversee inventory system through current ERP, Acctivate, and a future ERP implementation. Continuous Improvement & Cost Management – Lead Lean / Six Sigma initiatives to improve yield, reduce waste, and lower COGS. Establish KPIs and dashboards for safety, quality, delivery, cost, and team morale. Own operational P&L performance in partnership with CFO. Identify and execute margin improvement initiatives. People Leadership & Culture – Continual training and coaching to develop Production and Warehouse supervisors and team members. Foster a culture of accountability, safety, continuous improvement, and respect. Support workforce planning, training, and succession planning. Ensure strong labor relations and compliance with HR policies.