Quality Technician

Are you a driven and experienced QUALITY TECHNICIAN looking to take the next step in your career? Emerson has an exciting opportunity for you at our Distribution Center in Olive Branch, MS! As a vital member of our Quality Department, you will play a key role in maintaining product excellence by upholding quality control standards and performing detailed inspections on parts—both visually and with precision tools such as thread gauges. Your strong attention to detail and dedication to quality will help ensure we continue to meet and exceed the expectations of our customers.

• •Oversee the inspection area, which includes:
• •West Dock Inspection: Review incoming items placed on hold for inspection.
• •Rebox Area: Assess and manage damaged products.
• •MRB Tag Area: Evaluate items designated for scrap.
• •Perform quality assurance checks to ensure all products meet company standards.
• •Handle return logistics by inspecting return parcels and pallets from various carriers to determine whether the product can be restocked or should be returned to the customer.
• •Conduct quality assurance observations of new hires, including evaluations of all newly hired power equipment operators for training and development purposes.
• •Investigate customer complaints using Root Cause Corrective Action (RCCA) methods to identify issues and implement effective solutions.
• •Apply strong mechanical aptitude to perform inspections and troubleshoot product-related concerns.
• •Manage and respond to quality alerts by performing detailed checks on products flagged by customer service.

• •A minimum of 2 Years’ experience in Quality role.
• •Proven experience in quality inspection or a similar role
• •Excellent communication skills both verbal and written.
• •Must have computer skills and be proficient in Microsoft Office Suite, Word, and Excel
• •Ability to multitask and work independently with strong attention to detail and follow-up.
• •2 years forklift experience or valid forklift certification.
• •Must have strong attention to detail.
• •Must possess problem solving skills.
• •Must work with a keen sense of urgency in a fast-paced environment.
• •Ability to stand, squat, bend, lift, push and pull for shift all product/carton weighing up to 50 lbs.
• •Ability to work overtime and weekends when necessary.
• •Legal authorization to work in the United States without sponsorship now or in the future.

• •High School Diploma or equivalent.
• •Experience in a Warehouse Management System (WMS) environment (Oracle preferred).
• •Experience working in distribution setting.

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We champion an environment that encourages innovation, collaboration, and diverse perspectives—because we know that phenomenal ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe complementary teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.