Quality Manager

• ◆Responsible for planning, organizing, directing and controlling the day-to-day operations of the total Quality System to ensure customer satisfaction (internal & external) by exceeding our BBG Quality System Standards.
• ◆Represent the plant to ensure promotion and awareness of customer requirements.
• ◆Represent the customer to ensure quality objectives are met and preventative actions are in place.
• ◆Builds and sustains a high-performance quality team by hiring talent, providing technical and strategic guidance, training, developing and providing respectful performance feedback to ensure employees are focused, aligned, and engaged in meeting company objectives .
• ◆Effectively collaborates and communicates with all levels of the organization as well as with customers and suppliers, as applicable, to resolve problems together, and achieve business goals.
• ◆Encourages and promotes employee inclusion, capitalizing on the strengths of a truly diverse and collaborative workforce.
• ◆Accountable for the development and maintenance of strong customer relations.
• ◆Ensure processes are maintained to monitor the products meet the customer, internal and external standards & specifications.
• ◆Ensure operating practices are correctly matched with production and customer requirements.
• ◆lead required problem-solving efforts to eliminate warranty failures
• ◆Responsible to ensure compliance to the BBG Quality System Standards by developing and maintaining local quality procedures to meet these requirements.
• ◆Responsible for integrity of all data and quality processes being used in the Plant’s Quality System
• ◆Create awareness around Total Cost of Quality and drive activities to reduce cost of poor quality
• ◆Champions and drive continuous improvement in design, suppliers and manufacturing through utilization of Operational Excellence tools, LSS and other techniques.
• ◆Develop, evaluate & improve process capability together with the Production and Engineering departments
• ◆Drive process improvements to reduce scrap, rework and supplier non-conformances
• ◆Develop, maintain & execute short- and long-term quality budget/ business plans.
• ◆Ensure compliance to internal and external product and compliance audits and certificates
• ◆Promote safe work practices as highest priority.

Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.

• ✓Bachelor’s degree in Mechanical, Electrical, Electronics, Industrial Engineering, or a related technical field required; Associate’s degree considered with relevant quality and manufacturing experience.

Advanced knowledge of quality policies and procedures

• ✓Skilled in statistics and capable of leading reliability, capability and SPC studies and able to teach others
• ✓5+ years’ experience in Quality management in a manufacturing environment, with assembly experience
• ✓5+ years leadership experience; demonstrated ability to coordinate teams toward task completion
• ✓Must be familiar with basic quality assurance and measurement techniques
• ✓Must be able to understand and explain engineering drawings, including GD&T
• ✓Data analysis & reporting (especially proficient in Excel)
• ✓Strong communication and interpersonal skills, both verbal and written, the ability to effectively communicate cross-functionally
• ✓Bachelor's degree in either Mechanical, Electrical, Electronics or industrial Engineering
• ✓Formal Six Sigma Training; ASQ certifications desired: CQE, CQM, CSSBB, CSSGB