Quality Tech II - 1st Shift

The Urology Complaint Investigation Site (CIS) in Arden Hills is seeking a Quality Technician II to support product complaint investigations for urology devices. This role is responsible for performing detailed product analyses on returned devices, authoring clear and thorough investigation reports, and collaborating with internal and external partners to ensure investigations are completed accurately and on time. The Quality Technician II may partner closely with engineers to enhance analysis methods, update and maintain work instructions, and participate in continuous improvement initiatives. This position requires the ability to work independently while following established procedures and quality system requirements. A successful candidate demonstrates a strong ability to take direction, manage priorities, and deliver high-quality results with minimal supervision. We are looking for a collaborative team player with a strong desire to learn new skills, take initiative, and contribute proactively to a quality-focused environment.

• ✓2 years of experience with High School Diploma and/or equivalent experience, training , or apprenticeships
• ✓Must work well in a team environment
• ✓Proficient with Microsoft Office tools such as Outlook, Excel, Word, and PowerPoint
• ✓Proven experience using critical thinking and root cause analysis methodologies to investigate problems
• ✓Good oral and written communication skills
• ✓Ability to maintain a high level of accuracy in documentation, inspections, and data review
• ✓Strong attention to detail with the ability to collect data accurately while adhering to complex processes

• ✓Knowledge about electrical testing
• ✓Previous experience within the medical device industry
• ✓Self-starter with the ability to identify improvement opportunities
• ✓Able to work independently under limited supervision as well as in a team environment
• ✓Experience with the Global Complaint Management System (GCMS)

Maximum Salary: $ 73736

For MA positions : It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and co