Process Quality Specialist
ABB · Richmond, VA
- Level
- Specialist
- Team
- Quality
- Degree
- Preferred
- Experience asked
- 5+ years
- Industry
- Industrial
- Posted
- 7 days ago
The role in 30 seconds
A specialist quality role at ABB (industrial) in Richmond, VA. You will play a pivotal role in enhancing customer satisfaction by resolving complaints, analyzing defects, and providing actionable solutions.
- They ask for
- 5+ years · degree preferred
- Tools it names
- Lean, Six Sigma, Kaizen, 5S, Root cause, DMAIC
Read from the posting. The full description is below.
From the plant jobs report · week of November 2, 2026
Quality Engineer roles in Virginia: typical posted base $87k–$135k.
Median of the low and high ends of 12 live postings that list pay, out of 25 quality engineer openings in Virginia, read from manufacturers' own careers sites.
Virginia plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 24 other live quality postings in Virginia.
- Base pay
- Not listed in this posting
- Experience asked
- Typical (5+ years)
Typical $79k–$119k, from 11 postings that list pay.
Similar roles usually ask 5+ years.
Skills these teams ask for most
- ✓ Root cause 76%
- ✓ Lean 60%
- ✓ Six Sigma 60%
- ✓ FMEA 44%
- ISO 9001 36%
- Validation (IQ/OQ/PQ) 28%
✓ = this posting asks for it too. % = share of similar postings that mention it.
Stands out: this posting asks for 5S, DMAIC, Union environment, which few similar roles mention. If you have it, lead with it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at ABB
We found 3 people at this company and state: 3 in this kind of role. Engineers who joined in the last year or two reply the most. See them ↓
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
Write to Jonathan → (free) - 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
This plant: ABB in Richmond
5 other open roles at this site · 3 people we found in quality roles at ABB.
- Quality Control Engineer · Quality
- Production Supervisor · Production · Supervisor
- Electrical Quality Specialist (Engineer) · Quality
- R&D Power System Control Engineer · Controls
- Industrial Engineer · Industrial
Full description from ABBAs posted on their careers site.ShowHide
responsibilities
As a Process Quality Specialist, you will play a pivotal role in enhancing customer satisfaction by resolving complaints, analyzing defects, and providing actionable solutions. You will focus on ensuring the quality of Power Distribution Units (PDU), Static Transfer Switches (STS), and Uninterruptible Power Supplies (UPS) for data centers and critical power applications. This is a unique opportunity to contribute to ABB's commitment to delivering high-quality products and services in a dynamic and fast-paced environment.
requirements
are met and issues are promptly addressed.
- ✓Perform COPQ analyses to identify cost-saving opportunities, implementing initiatives that reduce defects, improve efficiency, and enhance overall profitability; Mapping current manufacturing processes and identify areas for improvement through automation.
for the role
- ◆Bachelor degree in Mechanical/Industrial/Electrical Engineering or related field PLUS minimum 5 years of experience
- ◆Proficient in quality tools like FMEA, 7 QC tools, 5S, 5Why, Kaizen, Poka-Yoke, SPC, DMAIC & 8D Root cause analysis
- ◆Familiar with key industry standards such as UL1561, NEMA ST-20, IEEE C57.12.01, IEEE C57.12.91, DOE 2016, UL9540, UL1008S, UL1778, UL891 and CSA C22.2, which enhances compliance and product reliability.
- ◆Familiarity with Lean, Six Sigma, and other process improvement methodologies is highly desirable.
- ◆Candidates must already have work authorization that would permit them to work for ABB in the US.
Show full description ↓Show less ↑
At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to
Process Quality Lead
__
The work model for the role is: Onsite, Richmond, VA
You will be mainly accountable for
- •Conduct and perform product audit
- •Develop and maintain Quality Plans, Control Plans, and inspection checklists, while deriving Critical to Quality (CTQ) parameters and establishing Q-gates.
- •Monitor and analyze First Pass Yield metrics, identifying opportunities for improvement and implementing strategies to enhance product quality and production efficiency.
- •Proactively monitor customer complaints, conducting thorough analyses to determine root causes, and implementing corrective actions; Coordinate with Cross-Functional Teams (CFTs) during customer audits, Factory Acceptance Tests (FAT), and certification audits (UL, CSA, ISO), ensuring all
More about us
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
Why ABB?
What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com . Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more
Health, Life & Disability
- •Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- •Choice between two dental plan options: Core and Core Plus
- •Vision benefit
- •Company paid life insurance (2X base pay)
- •Company paid AD&D (1X base pay)
- •Voluntary life and AD&D – 100% employee paid up to maximums
- •Short Term Disability – up to 26 weeks – Company paid
- •Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.