Quality Technician

• ◆Conduct quality assurance inspections and use findings to improve production processes and standards.
• ◆Investigate quality issues, identify root causes, initiate corrective actions, and verify resolution.
• ◆Participate in Root Cause Analysis and structured problem-solving activities.
• ◆Collaborate with Engineering and Production to troubleshoot mechanical and electrical issues and develop repair/rework instructions.
• ◆Maintain accurate documentation of non-conforming materials, defects, and inspection results.
• ◆Escalate relevant defects to Quality Engineering and/or Supplier Quality.
• ◆Create quality alerts and execute containment activities as needed.
• ◆Perform inspections of raw materials, in‑process components, and final assemblies to ensure compliance with specifications.
• ◆Ensure proper calibration, validation, and safe operation of inspection equipment.
• ◆Conduct internal audits of departments and workstations, identifying opportunities for process improvement.
• ◆Support metric reporting using the Quality Management System and Manufacturing Execution System.
• ◆Demonstrate thorough understanding of technical components and processes involved in chiller assembly.
• ◆Perform first‑piece, in‑process, and final inspections on parts and assemblies.
• ◆Support development and maintenance of Control Plans and quality system documentation.
• ◆Assist with training and coaching on quality processes, standards, and tools.
• ◆Compile weekly and monthly reports as required.
• ◆Lead problem-solving initiatives to improve quality, safety, and Takt attainment.
• ◆Analyze data to reduce defects, rework, and external failures, and to improve customer satisfaction.
• ◆Ensure quality and process

are clearly understood and consistently followed.

• ✓Partner with Engineering and Operations to establish capable, effective quality plans and processes.
• ✓Collect, report, and communicate quality metrics and issues.
• ✓Conduct process audits and support implementation of improvements.
• ✓Support the Quality Management System by delivering compliant products and meeting quality objectives.
• ✓Read and interpret engineering drawings, specifications, and requirements.
• ✓Use precision measurement tools, instruments, and electrical testing equipment (e.g., voltmeters).
• ✓Participate in MDI meetings and follow Standard Work and Escalation Plans.
• ✓Perform other duties as assigned.
• ✓Part of the Quality team supporting Manufacturing and Engineering at our Grand Rapids, MI facility.
• ✓Committed to strong values, culture, and engagement.
• ✓Dedicated to delivering excellent service to internal customers.
• ✓Collaborative environment focused on strong cross-functional relationships.
• ✓Reports to Quality Engineering and works closely with Operations and Quality team members.

• ✓High School Diploma or equivalent; Associate degree in a technical field preferred.
• ✓Minimum of 2 years of experience in electrical and mechanical systems testing or repair.
• ✓Two years of college/technical school, four years of related experience, or equivalent combination.
• ✓Experience with lean manufacturing and continuous improvement tools (MDI, Kaizen, 5S, etc.).
• ✓Proficiency with quality inspection methods and processes.
• ✓Flexibility with work schedule.
• ✓Strong computer skills (Excel, Word, PowerPoint, Visio, etc.).
• ✓Knowledge of manufacturing processes and assembly operations.
• ✓Ability to collaborate effectively across teams.
• ✓Skilled in blueprint reading and knowledgeable in GD&T.
• ✓Basic understanding of compressor-related components and critical features.