Quality Specialist II - Complaints
Thermo Fisher Scientific · Greenville, NC
- Level
- Specialist
- Team
- Quality
- Degree
- Required
- Experience asked
- 2+ years
- Industry
- Pharma & life sciences
- Posted
- 2 days ago
The role in 30 seconds
A specialist quality role at Thermo Fisher Scientific (pharma & life sciences) in Greenville, NC. , you'll ensure compliance with GMP standards, FDA regulations, and international quality requirements while supporting manufacturing operations across multiple product lines.
- They ask for
- 2+ years · degree required
- Tools it names
- Root cause, CAPA, ISO 13485, FDA / GMP, Internal audits
- Openings
- 2 with this title at this site
Read from the posting. The full description is below.
From the plant jobs report · week of October 19, 2026
Quality Engineer roles in North Carolina: typical posted base $97k–$143k.
Median of the low and high ends of 17 live postings that list pay, out of 43 quality engineer openings in North Carolina, read from manufacturers' own careers sites.
North Carolina plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 42 other live quality postings in North Carolina.
- Base pay
- Not listed in this posting
- Experience asked
- Less than usual (2+ vs 5+)
Typical $97k–$143k, from 16 postings that list pay.
Similar roles usually ask 5+ years.
Skills these teams ask for most
- ✓ Root cause 63%
- Supplier quality 42%
- New product launch 42%
- PPAP 42%
- Validation (IQ/OQ/PQ) 40%
- Control plans 40%
✓ = this posting asks for it too. % = share of similar postings that mention it.
Stands out: this posting asks for ISO 13485, which few similar roles mention. If you have it, lead with it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Thermo Fisher Scientific
We found 4 people at this company and state: 4 in this kind of role. Engineers who joined in the last year or two reply the most. See them ↓
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
Write to Laura → (free) - 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
This plant: Thermo Fisher Scientific in Greenville
11 other open roles at this site · 4 people we found in quality roles at Thermo Fisher Scientific.
- Senior Operational Excellence and Digital Specialist · Lean / CI · Senior
- Quality specialist III · Quality · Senior
- Sr. Mfg. Equipment Maintenance Technician (Steriles South) 12hr nights (2-3-2 rotation) · Reliability · Technician
- Director Non-Sterile Operations · Production · Director+
- Engineer III, Validation · Quality · Senior
- Director, Steriles Operations · Production · Director+
Full description from Thermo Fisher ScientificAs posted on their careers site.ShowHide
requirements
while supporting manufacturing operations across multiple product lines. Working with cross-functional teams, you'll implement continuous improvement initiatives, conduct investigations, and maintain quality management systems that enable our mission of making the world healthier, cleaner, and safer.
Requirements
- ✓Advanced degree with no prior experience, or Bachelor's degree with 2 years of experience in pharmaceutical/biotech manufacturing, quality assurance, or related GMP environment
- ✓Preferred Fields of Study: Biology, Chemistry, Engineering, Life Sciences, or related scientific field
- ✓Knowledge of cGMP regulations, ISO standards (9001/13485), and international regulatory
requirements
- ✓Experience with quality management systems and documentation (TrackWise, Master Control, or equivalent)
- ✓Experience in deviation investigations, CAPA, change control, and root cause analysis
- ✓Proficient in Microsoft Office suite and quality management software systems
- ✓Technical writing and documentation skills
- ✓Analytical and problem-solving abilities
- ✓Clear verbal and written communication skills
- ✓Ability to work independently and collaboratively in cross-functional teams
- ✓Proactive and capable of managing multiple tasks and meeting deadlines in a fast-paced environment with minimal supervision.
- ✓Experience conducting internal audits and supporting external regulatory inspections
- ✓Project management and organizational skills
- ✓Ability to work in cleanroom environments and follow gowning procedures where required
- ✓Additional language skills may be beneficial
- ✓Up to 10% travel may be required
- ✓Must be able to work various shifts to support manufacturing operations
- ✓Physical
requirements
include standing/walking for extended periods and occasional lifting up to 25 lbs
Show full description ↓Show less ↑
Work Schedule
First Shift (Days)
Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Description
Join Thermo Fisher Scientific as a Quality Specialist II and contribute to global healthcare and scientific advancement. In this role, you'll ensure compliance with GMP standards, FDA regulations, and international quality