Field Operations Manager, Starlink

• ◆Design and run merchandising and compliance audits covering planogram adherence, display quality, POS placement, display compliance, and brand standards, with comparable scorecards and photo evidence across regions.
• ◆Convert audit results into corrective actions with retailers, distributors, and marketing owners, and track trends that point to fixture, supply, or training gaps.
• ◆Forecast, order, and manage repair & maintenance parts for displays across multiple displays and retailers.
• ◆Source, qualify, and contract field-merchandising, audit, and install vendors that can cover priority global regions; maintain coverage maps, rate cards, SLAs, and drive consistently high execution.
• ◆Run local sourcing or RFPs where a global vendor cannot serve a market, and onboard vendors to brand guidelines, installation sheets, safety rules, photo standards, and reporting tools.
• ◆Schedule and supervise installs, refreshes, and teardowns, manage material handoff so inventory arrives before crews, and close each wave with completion proof and an exception log.
• ◆Manage 3rd-party labor teams for assisted-selling programs, supporting multiple initiatives.
• ◆Set inventory minimums and replenishment rules by region and program, and manage 3PL SLAs, damage, cost per kit, and availability for marketing deployment.
• ◆Join campaign planning early enough to flag lead time, cost, and execution risk, and report status in the marketing team’s review cadence.
• ◆Feed field insights back to omnichannel marketing managers for continuous improvement planning.

• ✓Bachelor’s degree.
• ✓6+ years in field marketing, retail execution, merchandising operations, or trade marketing.
• ✓Hands-on experience running audits, display resets, or vendor-managed field programs.
• ✓Proven ability to work with marketing stakeholders and cross functional partners.
• ✓Ability to travel to markets and vendor sites, including during peak retail windows.

• ✓Experience supporting a global or multi-region channel or omnichannel marketing teams.
• ✓Experience in consumer electronics, networking connectivity, or similar categories.
• ✓Experience selecting and managing third-party merchandising or 3PL partners.
• ✓Working knowledge of planograms, POS, retail compliance, and basic inventory flow.
• ✓Familiarity with photo-audit platforms, shared execution trackers, and light compliance reporting.
• ✓Experience with assisted-selling and demo programs.
• ✓Exposure to retail partner operations, distributor execution, or brand-standard enforcement.
• ✓Ability to write clear scopes of work, service level agreements, and exception reports for non-technical stakeholders.

• ✓Must be able to manage variable field and logistics spend against an approved budget and explain variances.
• ✓Must follow brand, safety, and data-handling standards when directing vendors and handling store or partner information.
• ✓Work hours will flex across regions and peak campaign calendars; some early or late calls from global stakeholders are expected.
• ✓A valid passport and ability to travel internationally are required for vendor qualification and launch support.

ITAR

• ✓To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com .