Quality Tech
Smurfit Westrock · Claremont, NC
- Level
- Technician
- Team
- Quality
- Industry
- Packaging
- Posted
- 19 days ago
The role in 30 seconds
A technician-level quality role at Smurfit Westrock (packaging) in Claremont, NC. In this position, you will perform quality testing and auditing activities, document and communicate results, identify defects or non-conformances, and help ensure products meet customer requirements and company standards.
Read from the posting. The full description is below.
From the plant jobs report · week of November 2, 2026
Quality Technician roles in the US: typical posted base $52k–$75k.
Median of the low and high ends of 31 live postings that list pay, out of 554 quality technician openings in the US, read from manufacturers' own careers sites.
North Carolina plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 20 other live quality postings in North Carolina.
- Experience asked
- Not stated
Similar roles usually ask 2+ years.
Skills these teams ask for most
- Team leadership 38%
- FDA / GMP 24%
✓ = this posting asks for it too. % = share of similar postings that mention it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Smurfit Westrock
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
Full description from Smurfit WestrockAs posted on their careers site.ShowHide
requirements
and company standards.
This role is essential to maintaining product quality, operational excellence, and customer satisfaction. A typical day may include performing quality inspections and testing, auditing production processes, documenting findings, communicating issues to leadership, maintaining required records, and supporting continuous improvement efforts while ensuring compliance with quality and safety standards.
Shift Schedule-7pm-7am: 2-3-2
requirements
and utilize required personal protective equipment.
- ✓Collaborate with production, quality, and leadership teams to support continuous improvement efforts.
- ✓Perform additional duties and special projects as assigned by department leadership.
What You Need
to Succeed
- ✓High school diploma or GED required.
- ✓Ability to perform the essential functions of the position with or without reasonable accommodation.
- ✓Strong mathematical aptitude and ability to use basic measurement devices, including calculators, tape measures, and rulers.
- ✓Ability to learn and operate quality testing equipment and measurement instruments.
- ✓General mechanical aptitude.
- ✓Ability to follow detailed instructions and established quality procedures.
- ✓Strong written and verbal communication skills.
- ✓Basic computer skills.
- ✓Knowledge of carton quality standards and the ability to perform product quality inspections.
- ✓Strong attention to detail and commitment to accuracy.
- ✓Ability to work effectively in a manufacturing environment while maintaining quality and safety standards.
What We Offer
· Corporate culture based on integrity, respect, accountability and excellence
· Comprehensive training with numerous learning and development opportunities
· An attractive salary reflecting skills, competencies and potential
· A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Show full description ↓Show less ↑
The Opportunity
Join Smurfit Westrock as a QA Auditor, where you will play a key role in supporting safe, efficient, and quality-focused manufacturing operations. In this position, you will perform quality testing and auditing activities, document and communicate results, identify defects or non-conformances, and help ensure products meet customer
How You Will Impact Smurfit Westrock
- •Perform quality testing and auditing activities in accordance with customer requirements, job specifications, and established procedures.
- •Document and report test results, audit findings, and quality observations to the appropriate members of the management team.
- •Identify and communicate serious defects, quality concerns, or non-conforming conditions in a timely manner.
- •Complete required quality reports, records, and documentation accurately and thoroughly.
- •Conduct quality checks on cartons and products throughout the manufacturing process to ensure compliance with customer specifications.
- •Utilize testing and measuring equipment to evaluate product quality and process performance.
- •Maintain housekeeping standards established by management to support a safe and organized work environment.
- •Support quality initiatives that promote operational efficiency, product consistency, and customer satisfaction.
- •Comply with all workplace policies, procedures, food safety requirements, and quality standards.
- •Follow all safety