Senior Operations Engineer
Smiths Group · Laconia, NH
- Level
- Senior
- Team
- Production
- Industry
- Industrial
- Posted
- Today
The role in 30 seconds
A senior production role at Smiths Group (industrial) in Laconia, NH.
- Tools it names
- Automation
Read from the posting. The full description is below.
From the plant jobs report · week of October 19, 2026
Production Engineer roles in the US: typical posted base $116k–$158k.
Median of the low and high ends of 241 live postings that list pay, out of 787 production engineer openings in the US, read from manufacturers' own careers sites.
New Hampshire plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 7 other live production postings in New Hampshire.
- Experience asked
- Not stated
Similar roles usually ask 7+ years.
Skills these teams ask for most
- EHS / safety 50%
- ✓ Automation 38%
- Team leadership 38%
- Lean 25%
- SAP 25%
- FDA / GMP 25%
✓ = this posting asks for it too. % = share of similar postings that mention it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Production team at Smiths Group
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
Full description from Smiths GroupAs posted on their careers site.ShowHide
Responsibilities
- ◆Proactively ensure high levels of systems and infrastructure availability
- ◆Troubleshoot end-to-end solutions spanning multiple operating systems, cloud platforms and networking technologies
- ◆Support and administer Microsoft operating systems, Hyper-V, Active Directory, Entra ID, Azure and Azure Local (Azure Stack HCI)
- ◆Install, configure, test and maintain operating systems, application software, backup solutions and system management tools
- ◆Support the management and optimisation of system hardware and facilitating resources
- ◆Diagnose and resolve physical and virtual server issues
- ◆Identify opportunities to improve server and operating infrastructure performance
- ◆Assist with operational ticket management, incident resolution and service improvements
- ◆Support the implementation and adoption of Smiths BIS standards
- ◆Collaborate with colleagues across infrastructure, cloud, networking and service teams to deliver effective technology solutions
Show full description ↓Show less ↑
Job Purpose: As a Senior Operations Engineer, you will play a key role in maintaining and enhancing the technology services that support Smiths' global operations. Working across infrastructure and cloud technologies, you will help deliver reliable, secure and modern services for colleagues worldwide while contributing to technology improvement and transformation initiatives.
We are looking for a proactive individual who takes ownership, takes pride in delivering excellent service, and is motivated to identify opportunities to improve the user experience, resolve problems and help colleagues succeed.
Technical Knowledge, Skills and Abilities
- •Experience supporting Wintel infrastructure, including Windows Server administration, patching and troubleshooting
- •Working knowledge of Active Directory services, including Group Policy, DNS, DHCP and identity management
- •Experience with Microsoft Entra ID, including authentication, identity lifecycle management and hybrid identity solutions
- •Experience or exposure to Azure Local (HCI) environments and their integration with on-premises and cloud infrastructure
- •Knowledge of Azure Local physical infrastructure, Software-Defined Networking (SDN), Storage Spaces Direct (S2D), and Azure Arc services would be beneficial
- •Ability to troubleshoot infrastructure and performance issues within a remote support environment
- •Understanding of DevOps fundamentals; Microsoft Certified: DevOps Engineer Expert or equivalent practical experience with Azure DevOps and CI/CD is advantageous
- •Strong PowerShell scripting skills for task automation, system administration, and environment configuration
- •Proven experience building and maintaining automated CI/CD pipelines using Jenkins and GitHub
- •Solid understanding of Git workflows (branching, merging, pull requests) to manage automation code
- •Experience with tools such as SolarWinds, BMC Helix, BeyondTrust PRA or Guardicore is desirable
- •Ability to collaborate effectively across networking, server, cloud and identity teams
- •Knowledge of ITIL methodology; ITIL certification is advantageous
- •A willingness to learn new technologies and continually develop technical expertise
- •Strong sense of ownership and accountability for delivering high-quality outcomes
- •Proactive approach to identifying, investigating and resolving issues
- •Excellent communication and collaboration skills, with a customer-focused mindset
Planning and Decision Making
- •Identify opportunities to enhance infrastructure services, processes and user experience
- •Anticipate potential issues and take preventative action where possible
- •Prioritise activities and issues effectively within a complex global environment
- •Contribute ideas and recommendations that support continuous improvement and operational excellence
- •Work collaboratively with internal teams and external partners to resolve problems and shape future technology direction
Impact and Scope
- •Global scope supporting all Smiths divisions and business functions
- •Contribute to the delivery of secure, reliable and high-performing technology services used by colleagues worldwide
- •Support infrastructure services that enable business operations, productivity and growth across the organisation
Key Internal and External Relationships
- •Demonstrate and promote Smiths Core Values: Customer Focus, Ownership, Integrity, Safety and Respect
- •Build strong working relationships with Infrastructure Management, Service Management, Business Partnering and Infrastructure teams
- •Collaborate with colleagues across technology functions to deliver reliable and effective services
- •Maintain productive relationships with strategic vendors including AT&T and other third-party technology partners