Customer Quality Control Engineer
Renesas Electronics · San Jose, CA
- Level
- Engineer
- Team
- Quality
- Degree
- Required
- Experience asked
- 12+ years
- Industry
- Industrial
- Posted
- 11 days ago
The role in 30 seconds
An engineer-level quality role at Renesas Electronics (industrial) in San Jose, CA. Champion "design for quality" principles within the product team, integrating customer quality requirements into design, process, and test decisions from the earliest development stages.
- They ask for
- 12+ years · degree required
- Tools it names
- Six Sigma, Root cause, SPC, FMEA, Control plans, CAPA
Read from the posting. The full description is below.
From the plant jobs report · week of November 9, 2026
Quality Engineer roles in California: typical posted base $100k–$150k.
Median of the low and high ends of 123 live postings that list pay, out of 249 quality engineer openings in California, read from manufacturers' own careers sites.
California plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 248 other live quality postings in California.
- Base pay
- Not listed in this posting
- Experience asked
- More than usual (12+ vs 5+)
Typical $100k–$149k, from 119 postings that list pay.
Similar roles usually ask 5+ years.
Skills these teams ask for most
- ✓ Root cause 77%
- ✓ FMEA 48%
- ✓ Supplier quality 43%
- Validation (IQ/OQ/PQ) 41%
- AS9100 39%
- ISO 9001 34%
✓ = this posting asks for it too. % = share of similar postings that mention it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Renesas Electronics
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
This plant: Renesas Electronics in San Jose
1 other open role at this site.
- Senior Manufacturing Engineer · Manufacturing · Senior
Full description from Renesas ElectronicsAs posted on their careers site.ShowHide
requirements
and feedback into actionable inputs for internal design, reliability, and supplier quality teams.
requirements
with internal reliability and qualification test programs.
- ✓Leverage reliability data, qualification reports, and DfR (Design for Reliability) outputs to provide customers with confidence in product performance and longevity.
- ✓Collaborate on root cause investigations for field failures, drawing on internal reliability test data, failure analysis results, and design knowledge.
- ✓Support development of customer-facing quality documentation including qualification summary reports, reliability data packages, and ATE data summaries.
requirements
into design, process, and test decisions from the earliest development stages.
- ✓Identify and drive continuous improvement initiatives that reduce defect rates, improve manufacturing yield, and enhance product consistency.
- ✓Support development and review of FMEAs, control plans, and process qualification documentation to proactively identify and mitigate quality risks before customer impact.
- ✓Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field. Education:
- ✓7–12+ years of experience in the semiconductor or power electronics industry, with direct customer-facing quality or applications engineering experience. Experience:
- ✓Demonstrated ability to manage customer relationships in a quality or technical role, including leading qualification activities, handling escalations, and presenting technical data to customer engineering and procurement teams. Customer Interface:
- ✓Hands-on experience qualifying power modules, power semiconductors, or PCB assemblies, ideally for AI, datacenter, or high-performance computing applications. Power Modules / Semiconductors:
- ✓Proficiency with 8D, Root Cause Analysis, Six Sigma, or equivalent methodologies for issue containment and corrective action. Structured Problem Solving:
- ✓Familiarity with Design for Reliability (DfR) principles, qualification test methods (e.g., HTOL, PCT, TC), and reliability data interpretation. Reliability Engineering:
- ✓Working knowledge of PCB assembly processes including surface mount technology (SMT), component selection, and manufacturing quality controls. PCBA & Manufacturing Knowledge:
- ✓Experience with FMEAs, Cpk/SPC, CAPA processes, and supplier or process audits. Quality Tools:
- ✓Ability to analyze and communicate quality metrics—defect rates, yield trends, return data—clearly to both technical and executive audiences. Data-Driven Communication:
- ✓Excellent written and verbal communication skills; demonstrated ability to lead cross-functional teams and influence without direct authority. Communication & Collaboration:
Preferred Qualifications
- ✓Experience supportin
Show full description ↓Show less ↑
Renesas is seeking a Customer Product Assurance Engineer to serve as the primary quality and reliability interface between Renesas and its key AI datacenter customers for the AI High Density Power (HDP) Modules product families. These products push the technology limits of speed, density, and efficiency to deliver power to the world's highest-performance AI processors and computing infrastructure.
This is a customer-facing, cross-functional role sitting at the intersection of customer quality management, product reliability engineering, and supplier quality. The individual will work directly with AI hyperscaler and datacenter customers to ensure smooth new product ramps, rapid resolution of field quality issues, and the highest levels of product assurance throughout the product lifecycle. The role reports to the Product Assurance Director and partners closely with the Quality & Reliability Design Engineer and the Supplier Quality Engineer to deliver a seamless quality experience from component sourcing through customer deployment.
Customer Engagement & New Product Ramps
- •Serve as the primary quality liaison to key AI datacenter and hyperscaler customers, building trusted relationships with their QA and qualification teams.
- •Lead and coordinate customer qualification activities for new AI power module products, ensuring ramp readiness by meeting customer-specific qualification requirements, timelines, and acceptance criteria.
- •Communicate proactively and transparently with customers throughout the product development and qualification lifecycle, managing expectations and resolving issues at pace.
- •Translate customer quality
Issue Management & Escalation Resolution
- •Own the end-to-end resolution of customer quality escalations, coordinating cross-functional teams to swiftly identify, contain, and correct issues using structured methodologies including 8D, Six Sigma, and Root Cause Analysis (RCA).
- •Manage field returns and customer complaints; analyze return data to identify trends, systemic root causes, and corrective action opportunities.
- •Drive closure of corrective and preventive actions (CAPA), ensuring solutions are robust and verified before communicating resolution to customers.
- •Provide regular quality performance reporting to both internal stakeholders and customers, including defect rate trends, return analysis, and improvement roadmaps.
Collaboration with Quality & Reliability Engineering
- •Partner closely with the Quality & Reliability Design Engineer to align customer qualification test
Collaboration with Supplier Quality Engineering
- •Work with the Supplier Quality Engineer to ensure component and PCBA quality issues identified by customers are traced back to the supply chain and addressed at the source.
- •Coordinate with supplier quality on incoming material quality data, FMEA reviews, and corrective actions when supplier-related issues surface in customer environments.
- •Ensure customer-facing quality commitments are supported by robust supplier quality controls and documentation.
Design for Quality & Continuous Improvement
- •Champion "design for quality" principles within the product team, integrating customer quality