Senior Quality Operations Manager-Advanced Imaging
Philips · Bedford, MA
- Level
- Manager
- Team
- Quality
- Base pay
- $134k–$213k
- Travel
- 10%
- Degree
- Required
- Experience asked
- 10+ years
- Industry
- Medical devices
- Posted
- 2 days ago
The role in 30 seconds
A management quality role at Philips (medical devices) in Bedford, MA. You’re experienced in utilizing Quality insights/data analytics to lead continuous improvement throughout all stages of the product lifecycle.
- They ask for
- 10+ years · degree required
- Tools it names
- Root cause, FMEA, CAPA, ISO 13485, FDA / GMP, Validation (IQ/OQ/PQ)
- Base pay
- $134k–$213k
- Day to day
- about 10% travel
Read from the posting. The full description is below.
From the plant jobs report · week of October 19, 2026
Quality Engineer roles in Massachusetts: typical posted base $97k–$131k. This one lists $134k–$213k.
Median of the low and high ends of 36 live postings that list pay, out of 55 quality engineer openings in Massachusetts, read from manufacturers' own careers sites.
Massachusetts plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 54 other live quality postings in Massachusetts.
- Base pay
- About 53% above similar roles
- Experience asked
- More than usual (10+ vs 5+)
Typical $97k–$130k, from 35 postings that list pay.
Similar roles usually ask 5+ years.
Skills these teams ask for most
- ✓ Root cause 75%
- ✓ FDA / GMP 56%
- ✓ Validation (IQ/OQ/PQ) 56%
- ✓ ISO 13485 51%
- ✓ CAPA 49%
- ✓ FMEA 45%
✓ = this posting asks for it too. % = share of similar postings that mention it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Philips
We found 2 people at this company and state: 1 in this kind of role, 1 leaders. Engineers who joined in the last year or two reply the most. See them ↓
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
Write to Michael → (free) - 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- The posting says about 10% travel. Between which sites?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
This plant: Philips in Bedford
3 other open roles at this site · 2 people we found in quality roles at Philips.
- Senior Design Quality Engineer · Quality · Senior
- Supplier Quality Engineer · Quality
- Senior Quality Systems Engineer · Quality · Senior
Full description from PhilipsAs posted on their careers site.ShowHide
Your role
- ◆Manages talent across the Quality team (5-7 Quality Operations Engineers/QC Inspectors), driving employee selection, performance management, compensation management, career development, and ensuring effective operational management.
- ◆Manages the Corrective and Preventive Actions (CAPA) process rigorously, investigating nonconformances, determining root causes, and implementing robust corrective and preventive actions, while monitoring CAPA effectiveness and overseeing the management of Non-Conformances (NC), MRB and Quality Notifications (QN).
- ◆Plans the assessment of impact to Process Failure Mode and Effects Analysis (PFMEA) and associated controls in relation to design changes and assists in Manufacturing Process Development and Design Transfer activities.
- ◆Provides oversight for testing robustness of product transfer validations in the factory, report on project status of new products or transfers to factory and ensures validation activities and employee capabilities to support validation of process controls and completeness of New Product Introduction (NPI) or product transfers into factory to quality norms.
- ◆Drives strategic initiatives to elevate supplier quality standards, collaborating closely with cross-functional teams in Research & Development (R&D), manufacturing, and regulatory affairs to address process gaps and uphold superior quality benchmarks.
- ◆Possesses complete knowledge of products/services, often leads a cooperative effort among project team members, and frequently interacts with subordinates, supervisors, customers, and functional peer groups on matters between functional areas.
- ◆Drives resolution of quality non-conformities with Philips internal suppliers and drives process validation as local factory-level QMS process owner to ensure adherence to quality standards and regulatory requirements.
- ◆Leads critical quality engineering and assurance tasks, ensuring the maintenance of manufacturing quality systems, ensuring risk management, and driving significant process improvement initiatives to facilitate New Product Introduction (NPI) completion and product transfers.
- ◆Manages issues necessitating an in-depth understanding of organizational objectives through the analysis of situations or data and implements strategic policies when determining methods, techniques, and evaluation criteria to achieve desired outcomes.
Show full description ↓Show less ↑
Job Title
Senior Quality Operations Manager-Advanced Imaging
Job Description
The Senior Quality Operations Manager is responsible for managing the Quality Operations team, site leadership, overseeing strategic process validation initiatives, driving targeted/continuous improvements to optimize product quality /manufacturing efficiency, managing CAPA/MRB/Nonconformance processes and ensuring compliance with regulatory standards and operational excellence.
You're the right fit if
- •You have a minimum of 10+ years’ experience in FDA regulated (ISO 13485) medical device manufacturing environments, with a focus on site leadership, quality operations, audit/audit readiness, process validation/improvement, CAPA, non-conformance, MRB, PFMEA’s and Change/Risk Management (ISO 14971).
- •You have a minimum of 3+ years’ proven experience managing quality teams- budgeting, workforce planning, Performance Management, Employee Engagement/ Retention, Succession Planning, coaching, training, etc.
- •You have strong experience in Quality transformation, change management, and driving a culture of quality excellence.
- •You have extensive experience in FDA/Notified Body audits, including audit readiness, remediation activities, and front-room audit experience.
- •You have detailed experience/knowledge in managing CAPA processes, non-conformances, including problem identification, root cause analysis, implementation of solutions to prevent recurrence and drive continuous improvement.
- •You’re experienced in utilizing Quality insights/data analytics to lead continuous improvement throughout all stages of the product lifecycle.
- •You’re able to collaborate across R&D, manufacturing, and regulatory teams, build/cultivate relationships with supervisors, functional peer groups, internal/external stakeholders, suppliers etc.
- •You have experience in environmental control programs and sterilization validation-desired.
- •You have a minimum of a Bachelor’s Degree in Engineering (Required). ASQ-CQE, ISO Lead Auditor certifications-desired
- •You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job
How we work together
We believe that we are better together than a part. For our Office-based teams, this means working in-person at least 3 days per week. On-site roles require full-time (5 days per week) presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an On-site role
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality. healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- •Learn more about our business .
- •Discover our rich and exciting history.
- •Learn more about our purpose.
- •Learn more about our culture.
Philips Transparency Details
- •The pay range for this position in Bedford, MA is $134,000 to $213,000
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
In addition, oth