Engineering Manager, Tier 2 Support
Path Robotics · Columbus, OH
- Level
- Manager
- Team
- Manufacturing
- Experience asked
- 5+ years
- Industry
- Industrial
- Posted
- 11 days ago
The role in 30 seconds
A management manufacturing role at Path Robotics (industrial) in Columbus, OH.
- They ask for
- 5+ years
- Tools it names
- Root cause, Robotics, Tooling
Read from the posting. The full description is below.
From the plant jobs report · week of October 19, 2026
Manufacturing Engineer roles in Ohio: typical posted base $87k–$105k.
Median of the low and high ends of 8 live postings that list pay, out of 60 manufacturing engineer openings in Ohio, read from manufacturers' own careers sites.
Ohio plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 59 other live manufacturing postings in Ohio.
- Base pay
- Not listed in this posting
- Experience asked
- Typical (5+ years)
Typical $87k–$105k, from 8 postings that list pay.
Similar roles usually ask 5+ years.
Skills these teams ask for most
- Lean 60%
- ✓ Tooling 48%
- Six Sigma 40%
- New product launch 40%
- Team leadership 37%
- ✓ Root cause 35%
✓ = this posting asks for it too. % = share of similar postings that mention it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Manufacturing team at Path Robotics
We found 3 people at this company and state: 2 in this kind of role, 1 leaders. Engineers who joined in the last year or two reply the most. See them ↓
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
Write to Mike → (free) - 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Is the work mostly new product launches or sustaining existing lines?
- How much time do you spend on the floor versus at a desk?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
This plant: Path Robotics in Columbus
2 other open roles at this site · 3 people we found in manufacturing roles at Path Robotics.
- Senior Manufacturing Engineer · Manufacturing · Senior
- Welding Engineer, Robotics & Automation · Controls
Full description from Path RoboticsAs posted on their careers site.ShowHide
Who You Are
- ✓5+ years of experience leading and mentoring software or support engineering teams
- ✓Strong skill in organizing, prioritizing, and motivating teams in fast-paced, production-critical environments
- ✓Proven experience supporting and maintaining large-scale, distributed, or production software systems
- ✓Comfortable balancing people leadership with hands-on technical involvement when needed
- ✓Bring a systems-thinking mindset and care deeply about reliability, quality, and operational excellence
Show full description ↓Show less ↑
Build the Path Forward
At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.
Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.
We are looking for an experienced Engineering Manager to lead our Tier 2 support team. In this role, you will manage a team responsible for diagnosing, resolving, and preventing complex software issues across our production systems. You will work closely with Product, Systems Integration, Robotics, and Customer Operations to ensure high system reliability and customer satisfaction.
What You’ll Do
- •Lead and grow a highly motivated L2 Software Support team responsible for advanced troubleshooting and resolution of complex software issues
- •Own the escalation path from L1 support, ensuring timely root-cause analysis and durable fixes
- •Partner closely with engineering, systems integration, and product teams to drive issue resolution, reduce recurrence, and improve system stability
- •Establish and refine support processes, tooling, and operational best practices (e.g., SLAs, incident response, postmortems)
- •Act as a hands-on leader, mentoring engineers and providing technical guidance on complex production issues
- •Drive improvements to monitoring, alerting, documentation, and runbooks to enable faster diagnosis and recovery
- •Build a strong support engineering culture focused on accountability, continuous improvement, and customer impact
Why You’ll Love Working Here
- •Daily free lunch to keep you fueled and connected with the team
- •Flexible PTO so you can take the time you need, when you need it
- •Comprehensive medical, dental, and vision coverage
- •6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
- •401(k) retirement plan through Empower
- •Generous employee referral bonuses—help us grow our team!