Quality Supervisor

· Manage Control Plans and maintain quality system requirements.

· Schedule, develop, and manage Layered Process Audits (LPAs).

· Maintain Incoming Supplier Part Inspection

and inspection lists.

· Manage ICC audit

and Grants Pass quality procedures.

· Utilize AS400 reporting, WRKQRY, QlikView, Qlik Sense, and Power BI for data analysis and reporting.

· Leverage Microsoft Copilot AI, Word, Excel, and PowerPoint to improve reporting and communication.

· Manage and maintain the Grants Pass SharePoint site.

· Administer Microsoft Approvals workflows and processes.

· Field and manage customer concerns, CTQ Alerts, and CAPA activities.

· Analyze customer trends using OBKA, DMRs, and other quality metrics to drive corrective actions.

· Collaborate with Sales and Plant teams to resolve quality issues and improve customer satisfaction.

· Supervise and develop a Quality Team of three employees.

· Participate in and facilitate Quality-related Kaizen events and continuous improvement initiatives.

· Manage calibration programs and measurement system requirements.

· Lead capability studies, Statistical Process Control (SPC), A3 problem-solving, and Gage R&R evaluations.

· Drive process improvements through data analysis, root cause investigation, and corrective action implementation.

General Supervisory

· Interprets, applies, and/or enforces all company policies, programs, rules, regulations, labor contracts, and safety rules.

· Achieves departmental, plant, and corporate goals for safety, quality and productivity.

· Promotes clean, safe work areas thought the plant by continuously checking for hazardous conditions.

· Maintains employee morale by portraying a positive image of the company.

· Develops, directs and manages manufacturing personnel and trains them to properly utilize all equipment and tools.

· Directs manufacturing personnel to maintain product quality and meet customers’ requirements.

· Consistently administers company policies and practices regarding attendance, performance, etc.

· Communicates with employees on a regular basis.

· Participates in activities such as training and safety programs in order to enhance the overall effectiveness of the work area(s) involved.

· Minimum of 3-6 years supervisory experience preferred in manufacturing.

· Maintains the technical and managerial skills required to effectively administer the production process.

· Strong analytical, problem solving, delegation and conflict resolution skills.

· Exceptional leadership, interpersonal, and organizational skills.

· Strong written and verbal communication skills.

· Must be adaptable to change and have the ability/desire to make a difference.

· Solid math skills and measurements are essential.

· Ability to read a drawing.

· Knowledge of CNC computerized equipment.

· Mechanical aptitude is a plus.

· Experience in finishing/assembly of wood components is a plus.

· Knowledge of the cabinet industry is a plus.

BS degree or AS degree in a technical or business related field preferred.