Quality Technician/Engineer (Electronics / PCBA)

Job Description

Job Description

Quality Technician (Electronics / PCBA)

KiddeFenwal 400 Main Street, Ashland, MA About KiddeFenwal

KiddeFenwal is a global leader in industrial and commercial fire suppression systems and safety controls. Through our trusted brands, Kidde Fire Systems and Kidde Fire Protection, we deliver certified detection, suppression, and control solutions across industrial, commercial, and marine environments. Our Fenwal Controls business supports OEM customers with gas ignition, temperature control, and overheat detection technologies. Headquartered in Massachusetts, with operations in the U.S., U.K., and India, we are committed to protecting lives, property, and critical infrastructure worldwide. Learn more at Our Purpose

We protect lives and livelihoods through innovation, trusted partnerships, and operational excellence. Integrity, safety, and teamwork are at the core of everything we do. Position Summary

We are seeking a

Quality Technician (Electronics / PCBA)

with hands-on experience in electronic assemblies and printed circuit board assemblies (PCBAs) to support testing, troubleshooting, failure analysis, and quality improvement activities. This role is responsible for diagnosing electronic product issues, supporting root cause investigations, evaluating returned products, and maintaining quality documentation. The ideal candidate is detail-oriented, technically curious, and comfortable working directly with electronic hardware in both laboratory and manufacturing environments. This position works closely with Engineering, Manufacturing, Quality, Customer Service, and Supply Chain teams to improve product quality and customer satisfaction. Key ResponsibilitiesPCB Testing, Troubleshooting & Failure Analysis

Troubleshoot and debug PCB assemblies using oscilloscopes, multimeters, power supplies, and other electronic test equipment. Probe signals, trace circuits, and identify component-level failures. Read and interpret electrical schematics, assembly drawings, and technical documentation. Analyze production defects and customer-returned products to identify failure modes. Support root cause investigations and corrective action activities. Document findings and prepare technical reports for each product analysis. RMA & Customer Return Support

Support the Returned Material Authorization (RMA) process, including receipt, evaluation, and disposition of returned products. Conduct failure analysis on customer-returned products and document findings. Work with Customer Service and Engineering to ensure timely resolution of customer quality issues. Maintain accurate records for all RMA investigations and dispositions. Repair, Rework & Product Validation

Perform PCB rework, soldering, and component replacement on SMT and through-hole assemblies. Conduct functional testing to verify repairs and corrective actions. Ensure products meet performance, quality, reliability, and safety requirements. Support product validation and verification testing as required. Quality Systems & Documentation

Maintain quality records, inspection data, test results, and analysis reports. Support non-conformance investigations and corrective action processes. Assist with continuous improvement initiatives to enhance product quality and manufacturing performance. Ensure compliance with company quality procedures and applicable standards. ERP & Material Management Support

Process material movements and transactions within the ERP system related to inspections, RMAs, and non-conforming material. Assist with inventory tracking, material disposition, and traceability requirements. Maintain accurate records to support audits and quality system requirements. Laboratory Support

Assist with product testing, validation, and quality verification activities. Maintain laboratory equipment, test fixtures, and calibration records. Ensure compliance with ESD controls, laboratory safety requirements, and established procedures. Cross-Functional Collaboration

Work closely with Engineering, Quality, Manufacturing, Supply Chain, and Customer Service teams. Identify recurring product quality issues and communicate trends. Participate in continuous improvement and quality review activities.