Quality Technician

Prepare medical equipment for customers by cleaning, maintaining, decontaminating, inspecting, and performing basic function testing. Identify equipment requiring repair, properly tag units, and coordinate repairs with internal teams, customers, and Field Service Engineers. At higher levels, troubleshoot, diagnose, adjust, maintain, and repair electronic medical equipment. Ensure equipment barcodes, inventory records, inspection updates, and documentation are accurate and up to date.

Coordinate receiving, shipping, inventory allocation, and track-and-trace activities while ensuring customer ship dates are met. Conduct physical inventory counts, cycle counts, and parts management activities. Maintain a clean, organized, and efficient warehouse environment. Communicate with customers, Sales Representatives, hospital representatives, and internal teams regarding equipment availability, repairs, and inventory. Assist with tradeshow staging, on‐site training, and customer support activities.

At Level III, help coordinate daily team workload, train junior personnel, and provide performance feedback to management. Support inventory reporting, month‐end processes, and other operational projects as needed. Serve as a trusted point of escalation for equipment and customer issues at higher technician levels.

Why Join Us?

Make a difference: Your work helps keep medical equipment ready for the healthcare professionals who rely on it. Hands‐on experience: Build valuable skills working with medical equipment, inventory systems, troubleshooting, and repair processes. Career growth: Opportunities to advance from Level I to Level II and III as you develop your technical and leadership skills. Be part of a team: Collaborate with technicians, engineers, customers, hospital teams, and other professionals every day. Variety in your work: No two days are exactly alike—you'll balance equipment, inventory, customer service, shipping, and technical responsibilities.