Quality Technician
Crescent Brands · Wheeling, IL
- Level
- Technician
- Team
- Quality
- Degree
- Required (or equivalent experience)
- Experience asked
- 20+ years
- Industry
- Industrial
- Posted
- Recently
The role in 30 seconds
A technician-level quality role at Crescent Brands (industrial) in Wheeling, IL.
- They ask for
- 20+ years · degree required (or equivalent experience)
- Tools it names
- Kaizen, Root cause, SPC, CAPA, ISO 9001, Internal audits
Read from the posting. The full description is below.
From the plant jobs report · week of October 19, 2026
Quality Technician roles in the US: typical posted base $50k–$70k.
Median of the low and high ends of 23 live postings that list pay, out of 401 quality technician openings in the US, read from manufacturers' own careers sites.
Illinois plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 21 other live quality postings in Illinois.
- Base pay
- Not listed in this posting
- Experience asked
- More than usual (20+ vs 3+)
Typical $64k–$95k, from 6 postings that list pay.
Similar roles usually ask 3+ years.
Skills these teams ask for most
- Team leadership 64%
- FDA / GMP 23%
- ✓ Root cause 23%
✓ = this posting asks for it too. % = share of similar postings that mention it.
Stands out: this posting asks for Kaizen, CAPA, Internal audits, Painting / coating, which few similar roles mention. If you have it, lead with it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Crescent Brands
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
Full description from Crescent BrandsAs posted on their careers site.ShowHide
Position Summary
We are seeking a detail-oriented Quality Technician with at least 3 years of hands-on manufacturing quality experience to support production lines, enforce ISO 9001 QMS requirements, and manage non-conformance reporting and corrective actions.
Key Responsibilities
- ◆Perform incoming, in-process, and final inspections for matboard (dimensional, surface, color, finish) using calipers, micrometers, gloss meters, and moisture analyzers.
- ◆Create, investigate, and manage Non-Conformance Reports (NCRs); contain nonconforming material and lead root-cause analysis (5 Whys, fishbone).
- ◆Drive CAPA activities: define corrective actions, assign owners, verify implementation and effectiveness.
- ◆Support and maintain ISO 9001:2015 QMS activities, including internal audit support, document control, and record keeping.
- ◆Collect and analyze SPC data (basis weight, caliper, moisture, coating thickness); generate control charts and initiate corrective actions.
- ◆Calibrate and verify inspection/test equipment; maintain calibration and traceability records.
- ◆Prepare and update inspection instructions, sampling plans, SOPs, and quality documentation to meet customer specifications.
- ◆Collaborate with production, engineering, and suppliers to resolve material/process issues and reduce scrap.
- ◆Support customer complaint resolution, sample evaluation, and returns/rework processes.
- ◆Track quality KPIs (NCRs, scrap rate, PPM) and participate in continuous improvement activities (Kaizen).
Qualifications
Minimum 3 years’ quality experience in a manufacturing environment; matboard/paper converting experience strongly preferred.
Proven experience managing NCRs/NCR logs, CAPA processes, and performing root-cause analysis.
Working knowledge of ISO 9001:2015
requirements
and QMS practices.
Proficient with inspection tools (calipers, micrometers, gloss meters, moisture analyzers) and SPC fundamentals.
Strong documentation skills and experience with electronic document control/quality management systems.
Proficient in Microsoft Excel for data analysis and reporting.
Strong attention to detail, problem-solving skills, and effective communication.
High school diploma or equivalent required; technical certificate, associate degree, or quality certification (ASQ CQT, ISO internal auditor) preferred.
Working Conditions
Production floor environment; PPE required. Exposure to dust, rollers, and machinery. Standing and moderate lifting required.
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Job Description
Job Description Description: Company Overview
For more than 120 years, Crescent Brands has served custom framers, artists, distributors, and retailers across North America with high-quality matboard, moulding, art materials, and framing solutions. Our portfolio includes Crescent, Bainbridge, and Berkeley matboard; Nielsen and Nurre Caxton moulding; Crescent Creative Products art materials; and Valiani computerized mat cutters. Crescent Brands is recognized for thoughtful product design, reliable performance, and a deep commitment to the creative community we serve.
Headquartered in Wheeling, Illinois, Crescent Brands is a collaborative, hands-on organization focused on product innovation, customer engagement, and strong partnerships with our customers. Our teams work closely across Sales, Operations, Marketing, and Product to bring new ideas to market and support the creative community we have proudly served for generations.