Operations Manager
Chewy · Reno, NV
- Level
- Manager
- Team
- Production
- Base pay
- $83k–$133k
- Degree
- Required
- Experience asked
- 5+ years
- Certification
- Green Belt preferred
- Industry
- Industrial
- Posted
- 7 days ago
The role in 30 seconds
A management production role at Chewy (industrial) in Reno, NV.
- They ask for
- 5+ years · degree required · Green Belt preferred
- Tools it names
- Lean, Six Sigma, Green Belt, Casting
- Base pay
- $83k–$133k
- Day to day
- some off-shift / weekend coverage
Read from the posting. The full description is below.
From the plant jobs report · week of October 26, 2026
Production Engineer roles in the US: typical posted base $115k–$159k. This one lists $83k–$133k.
Median of the low and high ends of 276 live postings that list pay, out of 909 production engineer openings in the US, read from manufacturers' own careers sites.
Nevada plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 11 other live production postings in Nevada.
- Experience asked
- More than usual (5+ vs 3+)
Similar roles usually ask 3+ years.
Skills these teams ask for most
- ✓ Lean 58%
- ✓ Six Sigma 58%
- ✓ Team leadership 50%
- EHS / safety 33%
- 5S 33%
- Root cause 25%
✓ = this posting asks for it too. % = share of similar postings that mention it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Production team at Chewy
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- How does off-shift and weekend coverage work?
- The posting mentions a Green Belt. Does the company sponsor certification?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
Full description from ChewyAs posted on their careers site.ShowHide
What you'll do
- ◆Lead inbound/outbound activities for the FC, including receiving, picking, packing, and shipping, across two shifts
- ◆Be a guide in providing a healthy and safe work environment for associates working on the outbound team
- ◆Direct warehouse supervisory personnel to achieve prescribed objectives, including timely fulfilling of customer orders while maintaining the highest possible warehouse on time shipment and low shipment defects
- ◆Ensure that all Key Performance Indicators (important metrics) are on target for the operation, such as warehouse misses, on time shipments, shipment defects, aged tasks, and production levels per hour, and cost per order line
- ◆Engage a team of Area Managers and Operations Leads
- ◆Drive planning and forecasting
- ◆Leverage the Area Managers by sourcing and furthering ideas, and rolling them into the creation of improvement plans for the functional area
- ◆Mentor, train and develop Area Managers for career progression and learning!
- ◆Ability to develop and share standard processes across the shifts and network
- ◆Build a positive team multifaceted that encourages all employees in the FC to guide and motivate change within the facility, adapt to the dynamic business, and stay focused on the customer experience
- ◆Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
- ◆Use the site Warehouse Management System (WMS) to optimize detailed order fulfillment and provide operational insights to improve WMS effectiveness
What You'll Need
- ✓A Bachelor's Degree from an accredited University or comparable experience
- ✓5+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce experience
- ✓At least 4 years of management experience in Receiving, Inventory Control, and/or Order Fulfillment
- ✓At least 4 years of shown experience of positively running large groups of hourly employees
- ✓Experience with building or improving inventory management, order management, and warehouse management systems and processes
- ✓Passion for working in a start-up environment with high level of ambiguity and change
- ✓Strong project management and continuous improvement skills
- ✓Metrics driven demeanor
- ✓Customer service obsession, with desire to go above and beyond to satisfy customer needs
- ✓Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership
- ✓Shown ability to quickly adapt and drive the right results using data
- ✓The highest levels of integrity and ethics!
- ✓Must be flexible to work weekends
- ✓Position may require travel
Show full description ↓Show less ↑
Our Opportunity
Chewy is currently recruiting an Operations Manager for our fulfillment center. This leader will be hands-on in a start-up environment and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other FC teams and various departments in the company. This individual will be someone who likes dealing with ambiguity, change, and enjoys getting into the details to drive improvements every single day.
Bonus
- •E-Commerce experience
- •Certification and/or experience in Lean Six Sigma and/or Green Belt certification
- •The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here .