Manager, Process Engineer

CarMax · Ellicott City, MD

Level: Manager
Team: Process
Base pay: $104k–$167k
Travel: 30%
Degree: Required
Experience asked: 10+ years
Industry: Industrial
Posted: 19 days ago

The role in 30 seconds

A management process role at CarMax (industrial) in Ellicott City, MD. Process Engineering, you will lead large scale, high impact initiatives and programs that strengthen operational excellence across CarMax.

They ask for: 10+ years · degree required
Tools it names: Lean, Kaizen, Root cause, AutoCAD
Base pay: $104k–$167k
Day to day: about 30% travel

Read from the posting. The full description is below.

From the plant jobs report · week of October 19, 2026

Process Engineer roles in Maryland: typical posted base $105k–$155k. This one lists $104k–$167k.

Median of the low and high ends of 6 live postings that list pay, out of 10 process engineer openings in Maryland, read from manufacturers' own careers sites.

Maryland plant jobs report →Pay by team and state →What moves pay →

How this role compares

Against 9 other live process postings in Maryland.

Base pay: About 16% above similar roles
Experience asked: Typical (10+ years)

Skills these teams ask for most

✓ Root cause 60%
✓ Lean 50%
Validation (IQ/OQ/PQ) 40%
Six Sigma 40%
FDA / GMP 20%
Automation 20%

✓ = this posting asks for it too. % = share of similar postings that mention it.

It asks for 10+ years. If you're close, apply anyway: requirements are a wish list. Talk to someone doing this work there first.

At a glance

Lifts up to 50 lbs

Pulled from the posting text. If it's not listed here, the posting didn't say.

How to get in at this plant

Five moves over a week or two. The first one takes ten minutes.

1
Pick 2–3 people on the Process team at CarMax
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Is the work mostly new product launches or sustaining existing lines?
- How much time do you spend on the floor versus at a desk?
- The posting says about 30% travel. Between which sites?
- How did you land the job? What stood out in your interviews?
4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.

Full description from CarMaxAs posted on their careers site.Show

Responsibilities

Apply technical expertise to analyze and resolve cross functional challenges involving tools, equipment, processes, and staffing. Lead Kaizen and process improvement activities to uncover opportunities and drive operational enhancements. Monitor performance metrics and use root cause analysis to identify sources of failure and deliver corrective actions. Guide large scale initiatives by influencing cost, quality, and speed through Human Factors, Ergonomics, layout optimization, and other engineering methods. Drive continuous improvement efforts that strengthen Service Operations and Logistics performance. Serve as the program owner and primary point of contact for specialized business areas supported by Process Engineering. Work effectively in store and shop floor environments, including the ability to lift up to 50 lbs and stand when evaluating processes.

###

Required Qualifications

Industrial Engineering degree with experience managing projects and leading teams. Demonstrates strong coaching skills by observing work, providing timely feedback, and recognizing performance patterns. Breaks down complex problems into manageable actions with clear plans for follow up and sustainment. Delegates effectively while staying connected to daily operations to support accountability and results. Builds trusted relationships by communicating clearly and influencing across levels. Leads by example, modeling strong performance behaviors and inspiring teams through change. Proficient in AutoCAD, Microsoft Office, and Visio, and able to work in both office and shop floor environments while wearing CarMax required apparel; travel approximately 20–30%.

###

Preferred Qualifications

Approximately 6–10 years of Lean experience.

### About CarMax

#### Work Location and Arrangement

This role will be based out of the CarMax Home Office in Richmond, VA and Associates will work onsite 4 days per week.

#### Work Authorization

Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

### About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 250 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

#### Our Commitment to Diversity and Inclusion

Show full description ↓

•*Job Description:**

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

## Position Overview

As a Manager, Process Engineering, you will lead large scale, high impact initiatives and programs that strengthen operational excellence across CarMax. You will serve as a trusted leader, people developer, and role model in continuous improvement, providing thoughtful recommendations, analysis, and guidance that support CarMax standards, best practices, and product innovation. This role requires strong partnership skills, a passion for solving complex problems, and a commitment to improving customer and associate experiences. You will collaborate with Field and Home Office teams, work directly with stores, and balance multiple priorities while driving meaningful, people centered results.

### Why CarMax?

At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars – and it's our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future.

### Team Overview

This team plays a key role in leading enterprise level initiatives, advancing continuous improvement, and developing process solutions that support Service Operations and Logistics. As Manager, Process Engineering, you will also serve as the primary point of contact for specialized programs, partnering closely with business areas and mentoring fellow Process Engineers to strengthen overall team capability.

### Role