Director of Operations
Biena Snacks · Waltham, MA
- Level
- Director+
- Team
- Production
- Degree
- Required
- Experience asked
- 8+ years
- Industry
- Industrial
- Posted
- Recently
The role in 30 seconds
A director-level production role at Biena Snacks (industrial) in Waltham, MA. You're an operations leader who has built a career inside food or beverage CPG, comfortable owning a manufacturing network end to end and just as comfortable being hands-on at a partner facility when something needs fixing.
- They ask for
- 8+ years · degree required
- Tools it names
- Lean, Six Sigma, Root cause, CAPA, FDA / GMP
Read from the posting. The full description is below.
From the plant jobs report · week of October 19, 2026
Production Engineer roles in Massachusetts: typical posted base $140k–$180k.
Median of the low and high ends of 3 live postings that list pay, out of 17 production engineer openings in Massachusetts, read from manufacturers' own careers sites.
Massachusetts plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 16 other live production postings in Massachusetts.
- Experience asked
- Typical (8+ years)
Similar roles usually ask 8+ years.
Skills these teams ask for most
- ✓ Root cause 35%
- ✓ Lean 35%
- New product launch 29%
✓ = this posting asks for it too. % = share of similar postings that mention it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Production team at Biena Snacks
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
Full description from Biena SnacksAs posted on their careers site.ShowHide
What You Will Do
As Director of Operations & Supply Chain, you'll lead the day-to-day execution of Biena's operations function during a period of rapid growth across natural, mass, club, and specialty channels. Reporting to the VP of Operations & Supply Chain, you'll own the operational scoreboard: S&OP, manufacturing execution, quality and food safety, 3PL and warehouse management, and retailer performance, while building the systems and playbooks that support Biena's next phase of growth.
Responsibilities
- ◆Run the monthly S&OP cycle end to end, driving alignment across demand, supply, and inventory, and manage capacity reservation across the co-manufacturing network
- ◆Manage the manufacturing network day to day, owning onboarding, technical qualification, scorecards, and new product commercialization from pilot to full rollout
- ◆Own the quality system in partnership with R&D, driving SQF, PCQI, and HACCP compliance, CAPA leadership, and FDA visit readiness
- ◆Manage the 3PL and warehouse network, own retailer scorecards, and drive root-cause fixes on deductions and chargebacks
- ◆Lead cost engineering initiatives across ingredients, packaging, freight, and 3PL, and own the SOP library and supply chain systems roadmap, including ERP evaluation
Who You Are
You're an operations leader who has built a career inside food or beverage CPG, comfortable owning a manufacturing network end to end and just as comfortable being hands-on at a partner facility when something needs fixing. You bring a strong quality systems background, a command of operational KPIs and financial levers, and the collaboration skills to work across R&D, Finance, and Commercial in a lean, high-ownership environment.
Qualifications
- ✓8+ years of progressive operations leadership in food or beverage CPG, including 3+ years at the manager or director level owning a manufacturing network
- ✓Direct experience running S&OP or IBP monthly cycles in a growth-stage environment
- ✓SQF, PCQI, or HACCP certification, with documented CAPA leadership across manufacturers
- ✓Demonstrated 3PL and warehouse network management, and a track record commercializing new products in fast-growth environments
- ✓Bachelor's degree required
- ✓Preferred: better-for-you snack, protein, or plant-based category experience, APICS/CPIM or Six Sigma certification, and experience moving operations from spreadsheet-based tools into formal integrated systems
Show full description ↓Show less ↑
Be the person Biena counts on to make our snacks and get them onto retail shelves across the country, on time, every single time.
Biena Snacks
Biena is one of the fastest-growing brands in better-for-you snacking, pioneering the protein snack movement with award-winning Chickpea Snacks, and our new high-protein Crispy Edamame line. Distributed in 15,000+ stores including Whole Foods, Target, Sprouts, Costco, and Kroger, Biena Snacks are both delicious and truly nutritious.
Benefits
- •Competitive salary + performance bonus
- •Equity / profit-interest participation
- •Medical, dental, and vision benefits
- •Hybrid work flexibility
- •Plenty of delicious snacks