Quality Technician I
Serta Simmons Bedding, LLC · New Baltimore, NY
- Level
- Technician
- Team
- Quality
- Degree
- Required
- Experience asked
- 18+ years
- Certification
- Green Belt preferred
- Industry
- Industrial
- Posted
- 30+ days ago
The role in 30 seconds
A technician-level quality role at Serta Simmons Bedding, LLC (industrial) in New Baltimore, NY.
- They ask for
- 18+ years · degree required · Green Belt preferred
- Tools it names
- Lean, Six Sigma, Green Belt, Root cause, SPC, Supplier quality
- Day to day
- some off-shift / weekend coverage
Read from the posting. The full description is below.
From the plant jobs report · week of October 19, 2026
Quality Technician roles in the US: typical posted base $50k–$70k.
Median of the low and high ends of 23 live postings that list pay, out of 401 quality technician openings in the US, read from manufacturers' own careers sites.
New York plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 15 other live quality postings in New York.
- Experience asked
- More than usual (18+ vs 3+)
Similar roles usually ask 3+ years.
Skills these teams ask for most
- Team leadership 38%
- ✓ Root cause 31%
✓ = this posting asks for it too. % = share of similar postings that mention it.
Stands out: this posting asks for EHS / safety, Union environment, which few similar roles mention. If you have it, lead with it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Serta Simmons Bedding, LLC
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How does off-shift and weekend coverage work?
- The posting mentions a Green Belt. Does the company sponsor certification?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
Full description from Serta Simmons Bedding, LLCAs posted on their careers site.ShowHide
What You'll Do
- ◆Provide technical quality support for multi-shift, high volume production facility. Support building a customer focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation.
- ◆You will foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.
- ◆Perform audits of the quality management system; perform process and product audits
- ◆Lead root cause analysis and implementation of corrective actions
- ◆Maintain line quality metrics and dashboard and participate in quality reviews
- ◆Monitor and review CTQ / SPC / Error Proofing Controls at every level
- ◆Collect, analyze, and report data and participate in improvement projects
- ◆Assist with training the plant associates in the QMS and TQM principles
- ◆Review and report supplier quality issues; review/manage/escalate supplier RCA/corrective actions.
- ◆Participate in plant trials, write reports and generate improvement ideas
- ◆Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer
- ◆Participate and support SSB corporate quality initiatives
Competencies
Required
- ✓HS diploma or GED
- ✓One to three years in manufacturing
- ✓Proficient in MS Office (Word, Excel, Power Point)
- ✓Must be able to read, write, and speak English
- ✓Must be at least 18 years or older
Show full description ↓Show less ↑
Be Part of the Future of Sleep
At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.
Functional/Technical Competencies
- •Process Control (SPC, Error Proofing, Monitoring, Process Improvement)
- •Knowledge of basic measuring tools (Caliper, tape measurer, carpenter’s square)
- •Auditing (execution, reporting, corrective action)
- •Results oriented/Sense of Urgency
- •Root cause analysis (5 Why analysis, cause and effect diagrams, A3, QPS)
- •Supplier Quality, Internal Quality KPIs, Employee Quality Trainings
General Competencies
- •Results Focus
- •Project Management
- •Teamwork
- •Quality
- •Problem Solving/Analysis
- •Continuous Improvement
- •Productivity Improvement
- •Process Excellence
- •Organized and Logical/Process Thinking
- •Strong Communication (written, verbal, presentation)
- •Customer Focused
- •Process Oriented
- •Adaptability and Driving Continuous Improvement
Preferred
- +Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other
- +One year in a Quality role
- +Lean training / certification
- +Have or be prepared to work towards Certified Six Sigma Yellow / Green Belt
Why work at Serta Simmons Bedding?
When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.
Benefits and Perks (USA, Salary non-union- optional)
Health, Dental, and Vision
Annual employee contribution to HSA
401K with company match
Paid Time Off / Vacation
12 company holidays
Sick days
Company paid short- and long-term disability
Paid parental leave
Discount programs including Friends and family discounts
Referral Bonus
Tuition Reimbursement
Employees are required to comply with COVID policies established by a vendor or customer.
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person’s race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.