Fleet Reliability Engineer
General Motors · Milford, MI
- Level
- Engineer
- Team
- Reliability
- Base pay
- $124k–$140k
- Travel
- 10%
- Degree
- Required
- Experience asked
- 2+ years
- Industry
- Automotive
- Posted
- 24 days ago
The role in 30 seconds
An engineer-level reliability role at General Motors (automotive) in Milford, MI. Maintain a strong Safety First mindset and stop, escalate, or contain work when vehicle condition, system behavior, facility conditions, or operational context creates unacceptable risk.
- They ask for
- 2+ years · degree required
- Tools it names
- Root cause, Validation (IQ/OQ/PQ), Robotics
- Base pay
- $124k–$140k
- Day to day
- about 10% travel
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Pick 2–3 people on the Reliability team at General Motors
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About the role
Position summary
- ◆GM Level: 6A
- ◆Proposed job-family alignment: Quality and Reliability Engineering
- ◆Primary work location: Milford Proving Ground
- ◆Travel: Approximately 10%
- ◆Career track: Individual contributor
General Motors is developing advanced driving-assistance and autonomous-vehicle capabilities that require safe, reliable, and scalable fleet operations. The Fleet Reliability Engineer will help keep the operational fleet mission-ready by combining vehicle-level troubleshooting, reliability analysis, maintenance and readiness support, and disciplined follow-through on corrective actions.
This role is part of the AV Operations organization and works closely with Fleet Management, Service Operations, Troubleforce, Vehicle Integration, AV software and hardware teams, safety partners, and vehicle operators. The engineer will translate recurring fleet issues into clear technical investigations, practical mitigations, durable corrective actions, and measurable improvements in uptime, utilization, and operational readiness.
The successful candidate is comfortable moving between the vehicle, the maintenance/work-order system, operational dashboards, and cross-functional engineering discussions. They can work independently on significant problems within a defined area, exercise sound judgment in a fast-moving environment, and clearly communicate technical findings to both hands-on teams and engineering leadership.
Required qualifications
- ✓Bachelor’s degree in mechanical, electrical, automotive, systems, industrial, computer engineering, or a related technical discipline.
- ✓At least 2 years of relevant experience in automotive, autonomous vehicles, robotics, aerospace, consumer electronics, industrial equipment, or a related technical operations environment.
- ✓Experience troubleshooting complex electro-mechanical, software-enabled, or vehicle systems using a structured problem-solving approach.
- ✓Experience performing root-cause analysis and developing corrective or preventive actions that improve reliability, quality, or operational performance.
- ✓Ability to interpret technical information, work-order history, diagnostic data, logs, measurements, and operational metrics to form and test hypotheses.
- ✓Demonstrated ability to manage multiple issues and priorities while maintaining ownership, documentation quality, and follow-through.
- ✓Strong written and verbal communication skills, including the ability to explain technical issues clearly to technicians, operators, engineers, and leadership.
- ✓Ability to work effectively in a hands-on operational environment that may include vehicle yards, maintenance areas, test facilities, and cha
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Job Description
What you’ll do
- •Monitor fleet health, availability, downtime, readiness, and recurring failure trends for AV test and data-collection vehicles, with primary support for operations at Milford Proving Ground and coordination with other fleet locations as needed.
- •Investigate vehicle and fleet issues spanning host-vehicle systems, autonomous-vehicle hardware, sensors, compute and instrumentation, connectivity, localization, calibration readiness, charging, and software-stack or system-health conditions.
- •Lead structured troubleshooting and root-cause investigations from initial issue identification through containment, corrective action, validation, documentation, and closure.
- •Partner with Service Operations and technicians to prioritize work orders, remove technical blockers, improve repair quality, and reduce time to return vehicles to service.
- •Provide timely technical support for operational escalations and fleet-downing events; help distinguish safe temporary mitigations from issues requiring engineering ownership or vehicle removal from service.
- •Analyze work-order, telemetry, incident, and operational data to identify reliability hotspots, Pareto trends, repeat failures, maintenance gaps, and opportunities to improve fleet utilization.
- •Develop and maintain reliability reports, issue summaries, failure-mode tracking, readiness views, and recommendations for operations and engineering leadership.
- •Establish clear problem statements, impact assessments, failure timelines, and evidence packages that enable partner engineering teams to diagnose and resolve issues efficiently.
- •Translate recurring operational issues into actionable engineering work, including defect reports, corrective-action plans, test requests, retrofit recommendations, parts needs, and follow-up validation.
- •Support fleet changes, hardware and firmware updates, retrofits, configuration changes, and vehicle-readiness activities through controlled, traceable, and auditable processes.
- •Participate in design reviews, vehicle build and integration feedback loops, release-readiness discussions, and operational change-control activities where fleet reliability or serviceability may be affected.
- •Collaborate with AV Operations and AV Test Engineering to ensure vehicles, systems, tools, procedures, and support coverage are ready for closed-course, public-road, and data-collection activities.
- •Create and improve standard work, troubleshooting guides, escalation paths, maintenance practices, and handoff documentation that can be used consistently across shifts and locations.
- •Contribute to reliability metrics and operating mechanisms, including fleet uptime, vehicle availability, downtime by cause, return-to-service performance, repeat repairs, issue response time, and deployment readiness.
- •Share lessons learned and coach technicians, operators, and partner engineers on recurring issues, safe work practices, diagnostic approaches, and reliability improvements.
- •Maintain a strong Safety First mindset and stop, escalate, or contain work when vehicle condition, system behavior, facility conditions, or operational context creates unacceptable risk.
- •Support other AV Operations priorities and special projects as business needs evolve.