Director, DSO Commercial Operations

Envista · California

Level: Director+
Team: Production
Base pay: $180k–$220k
Experience asked: 12+ years
Industry: Medical devices
Posted: 30+ days ago

The role in 30 seconds

A director-level production role at Envista (medical devices) in California. Identify , codify, and scale best practices that improve customer retention, account penetration, revenue growth, and customer outcomes.

They ask for: 12+ years
Tools it names: Casting
Base pay: $180k–$220k

Read from the posting. The full description is below.

From the plant jobs report · week of October 19, 2026

Production Engineer roles in California: typical posted base $125k–$177k. This one lists $180k–$220k.

Median of the low and high ends of 44 live postings that list pay, out of 120 production engineer openings in California, read from manufacturers' own careers sites.

California plant jobs report →Pay by team and state →What moves pay →

How this role compares

Against 119 other live production postings in California.

Base pay: About 36% above similar roles
Experience asked: More than usual (12+ vs 5+)

Skills these teams ask for most

New product launch 38%
Lean 30%
Root cause 28%
Automation 26%
Team leadership 23%
Python 22%

✓ = this posting asks for it too. % = share of similar postings that mention it.

Stands out: this posting asks for Casting, which few similar roles mention. If you have it, lead with it.

It asks for 12+ years. If you're close, apply anyway: requirements are a wish list. Talk to someone doing this work there first.

At a glance

Training program

Pulled from the posting text. If it's not listed here, the posting didn't say.

How to get in at this plant

Five moves over a week or two. The first one takes ten minutes.

1
Pick 2–3 people on the Production team at Envista
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- How did you land the job? What stood out in your interviews?
4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.

Full description from EnvistaAs posted on their careers site.Show

Job summary

This position is based onsite and requires four days per week in the Brea office to support collaboration and business needs.

The Director, Commercial Operations defines and leads the commercial operating system for the DSO business and shares accountability for DSO growth, profitability, customer retention, and execution outcomes.

This commercially embedded leadership role is responsible for shaping business performance, field effectiveness, operational excellence, and enterprise execution across the DSO organization. The Director establishes the operating model that translates DSO strategy into disciplined execution through business planning, forecasting, performance management, enterprise account planning, analytics, field enablement, governance, and continuous improvement.

Partnering with Commercial Leadership, Strategic Account Managers (SAMs), OpCo leaders, and cross-functional executives, this leader sets the business rhythms, decision frameworks, performance standards, processes, tools, and insights required to accelerate growth, improve customer outcomes, and drive enterprise profitability.

The ideal candidate brings a unique combination of commercial acumen, analytical rigor, operational leadership, organizational capability building, and executive influence. This individual must be capable of leading through a matrixed environment, driving enterprise accountability across stakeholders, and translating complex business information into strategic decisions that improve performance at scale.

Show full description ↓

Business Performance & Operating System Leadership

•Define and evolve the long-term commercial operating model for the DSO business, establishing the governance, business rhythms, performance management frameworks, capabilities, and operating standards required to achieve strategic growth objectives
•Set the multi-year roadmap for DSO commercial operations capabilities, including business performance management, field effectiveness, analytics, customer intelligence, governance, and operating infrastructure
•Own executive-level business reporting and performance management processes, including Monthly Operating Reviews (MORs), Quarterly Operating Reviews (QORs), Commercial Operating Reviews (CORs), forecasting, KPI tracking, pipeline management, opportunity management, and risk management
•Establish DSO standard work, business rhythms, governance processes, operating procedures, decision rights, and performance visibility across the organization
•Lead leadership reviews, operating reviews, team meetings, executive updates, performance reviews, and accountability cadences that drive decision-making and follow-through
•Measure business performance against strategic priorities and hold stakeholders accountable for actions, commitments, and growth initiatives
•Serve as the enterprise owner for business execution discipline, ensuring visibility, alignment, accountability, and operating rigor across the DSO organization
•Drive enterprise-level decisions on operating priorities, resource focus, performance risks, and commercial execution gaps in partnership with senior leadership
•Recommend: Drive enterprise-level decisions on operating priorities, resource focus, performance risks, and commercial execution gaps in partnership with senior leadership

Commercial Leadership & Field Enablement

•Partner with Commercial Leadership and Strategic Account Managers to define field execution priorities and drive growth across key DSO accounts
•Lead enterprise account planning, opportunity development, customer engagement strategy, and growth initiative execution across key DSO accounts
•Serve as a strategic advisor and capability builder for the SAM organization by strengthening account planning, executive engagement, business acumen, and strategic customer management practices
•Represent Commercial Operations in select customer engagements, executive meetings, planning sessions, and strategic business reviews to connect customer insight, business performance, and execution priorities
•Identify , codify, and scale best practices that improve customer retention, account penetration, revenue growth, and customer outcomes
•Establish enterprise tools, templates, training programs, and operating frameworks that strengthen commercial execution and field effectiveness
•Shape commercial talent capability by supporting role design, recruitment, onboarding, development, and long-term readiness of the commercial organization

Enterprise Account Planning & Customer Intelligence

•Own the enterprise account planning framework, governance process, reporting structure, and continuous improvement methodology as a core commercial operating capability
•Transform account plans into enterprise-level account intelligence, customer insights, growth opportunities, strategic actions, and risk mitigation plans
•Lead customer mapping, relationship intelligence, and customer roster management across key DSO accounts
•Define and maintain customer-facing analytics, templates, dashboards, and tools that support Quarterly Business Reviews (QBRs), executive customer conversations, strategic planning activities, and growth initiatives
•Align SAMs and OpCo DSO teams to ensure customer insights translate into actionable growth plans, measurable outcomes, and enterprise portfolio opportunities
•Continuously improve visibility into customer priorities, opportunities, risks, and engagement strategies across the DSO portfolio

Commercial Analytics & Performance Management

•Establish and continuously evolve a robust analytics framework that links business insights to commercial action, resource allocation, and enterprise decision-making
•Own dashboards, KPIs, reporting capabilities, and performance scorecards that support executive decision-making across the DSO business
•Translate data into strategic recommendations that influe