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Quality Technician-Tester, 2nd Shift

Dover · Colonial Heights, VA

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Level
Technician
Team
Quality
Degree
Required
Industry
Industrial
Posted
28 days ago

The role in 30 seconds

An engineer-level quality role at Dover (industrial) in Colonial Heights, VA. Develop, implement, record, and report on routine internal and specialized customer quality audits.

They ask for
degree required
Tools it names
Root cause

Read from the posting. The full description is below.

How this role compares

Against 13 other live quality postings in Virginia.

Experience asked
Not stated

Similar roles usually ask 60+ years.

Skills these teams ask for most

  • ✓ Root cause 71%
  • Team leadership 43%
  • New product launch 36%
  • ISO 9001 29%
  • Validation (IQ/OQ/PQ) 29%
  • Internal audits 21%

✓ = this posting asks for it too. % = share of similar postings that mention it.

At a glance

Pulled from the posting text. If it's not listed here, the posting didn't say.

How to get in at this plant

Five moves over a week or two. The first one takes ten minutes.

  1. 1

    Pick 2–3 people on the Quality team at Dover

    Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.

  2. 2

    Send a short, curious note

    One real question about their work. No favors yet. Each person gets a different note, written for this role.

  3. 3

    Turn a reply into a short call

    Questions worth asking about this team:

    • What does a normal week look like on your team?
    • Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
    • How much of the job is customer complaints versus prevention?
    • How did you land the job? What stood out in your interviews?
  4. 4

    Apply with someone vouching for you

    If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.

  5. 5

    Bring proof to the interview

    One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.

This plant: Dover in Colonial Heights

2 other open roles at this site.

Full description from DoverAs posted on their careers site.Show

What you will be responsible for in this role

  • ◆Conduct root cause analysis on components, parts, and/or finished product that do not meet specified customer or internal

requirements

and recommend courses of action/fixes to address issues.

  • ✓Partner with functional organizations (manufacturing, engineering, product development, sales, etc.) to identify, analyze, recommend, and implement solutions to address quality issues, eliminate/reduce scrap, improve manufacturing processes, reduce parts errors and/or failures, improve product variability, etc.
  • ✓Develop, implement, record, and report on routine internal and specialized customer quality audits.
  • ✓Develop and implement standard work instructions and standards, quality alerts, standard operating procedures, etc.
  • ✓Measure parts to prints using precise measuring equipment such as calipers, micrometers, CMM, etc.
  • ✓Conduct tests to ensure cases meet required internal and customer requirements.

What are the basic qualifications?

  • ✓High school diploma or GED.
  • ✓Minimum one (2) years of experience in a quality control/assurance role or other position that requires evaluating product quality against a defined set of specifications.
  • ✓An associate that meets, at minimum, the standard for a level 1 Quality Technician skill set
  • ✓Strong trouble shooting skills, including electrical trouble shooting
  • ✓Need to be able to diagnose electrical issues
  • ✓Ability to upload programs to controller hardware
  • ✓Need to be able to follow or help develop trouble shooting guides
  • ✓Strong computer skills including Windows software, web-based applications, etc.
  • ✓Ability to use hand tools, including multi-meters
  • ✓Self-starter

What are the preferred qualifications?

  • ✓ASQ Certified Quality Tech/Inspector or other recognized Quality standard (ex: ISO, UL, NSF)
  • ✓Associates degree and/or certification in technical field
  • ✓Demonstrated ability to operate and prioritize in a fast-paced, changing environment
  • ✓Effective communicator; able to communicate verbally and in written format with both front-line and department leadership
  • ✓Demonstrates initiative; proactively looks for ways to address and get ahead of issues
  • ✓Demonstrated track record of driving continuous improvement in assigned areas of responsibility.

To be a great fit for the role

  • ◆Customer Focus
  • ◆Manages Complexity
  • ◆Decision Quality
  • ◆Action Oriented
  • ◆Plans and Aligns
  • ◆Ensures Accountability
  • ◆Drives Results
  • ◆Collaborates
  • ◆Drives Engagement
  • ◆Self-Development
Show full description ↓

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

How We Define Our Values and Why You Should Join Our Team

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

  • •Collaborative Entrepreneurial Spirit
  • •Winning Through Customers
  • •Respects and Values People
  • •Expectations for Results
  • •High Ethical Standards, Openness, and Trust

Pay Range: USD 18.69 - 30.00 Annually

This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

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