Automation Technician, Engineering

We are seeking a highly skilled Engineering Technician to join the Case Officer team in support of the Automated Fuel Systems Program. This role integrates high-level technical subject matter expertise with operational case management. The successful candidate will serve as the critical link between case intake, remote troubleshooting, and program engineering to ensure the seamless resolution of complex fuel system issues in strict accordance with contract requirements.

• ◆Case Management & Operations: Monitor and resolve new and unresolved case intakes, ensuring all technician-submitted documentation is processed with precision. Collaborate with the Case Officer team to maintain a rotation schedule that ensures uninterrupted operational coverage.
• ◆Technical Subject Matter Expertise: Audit surveys, designs, and installation efforts to ensure strict adherence to customer, manufacturer, and program engineering specifications.
• ◆Field Support: Serve as the primary SME for travel technicians, providing expert remote guidance and troubleshooting support to resolve critical onsite complications.
• ◆Cross-Functional Coordination: Team with Materials teammates to verify the accuracy of components ordered and shipped, minimizing operational downtime and maximizing efficiency.
• ◆Customer Relations: Manage end-customer expectations regarding project scope, deliverables, and schedule.

• ✓Experience: Extensive experience with Automated Fuels systems and operations.
• ✓Collaboration: Proven ability to operate effectively within a small, agile team environment.
• ✓Communication: Strong verbal and written communication skills, with the ability to translate complex technical

for diverse stakeholders.

• ✓Technical Proficiency: Firm grasp of M365 applications.
• ✓Security: Ability to obtain and maintain a Common Access Card (CAC) following a successful Public Trust investigation.

Schedule

Due to the operational demands of the contract, this is not a standard "9-to-5" position. The role requires a flexible schedule, including early mornings, late evenings, and weekend coverage, coordinated via teammate availability and mutual agreement.

• ✓Education: High school diploma or equivalent, supplemented by formal electronics training from a technical school, Class A or B military school, or the completion of a four-year electronics apprenticeship program.
• ✓Software Proficiency: Proven proficiency with Windows OS and M365 applications.

• ✓Proposal & Analysis: Five years of experience reviewing proposal and Performance Work Statement (PWS) documentation, conducting system-specific surveys, and assisting in the composition of Basis of Estimate (BOE) packages for proposal efforts.
• ✓Operational Management: Proven ability to forecast workload and manage Level of Effort (LOE) effectively within a scheduled work week.

• ✓Travel: Available for occasional travel as required by program needs.
• ✓Physical Capabilities: Ability to perform physically demanding tasks, including kneeling, lifting up to 50 pounds, working from heights of up to 50 feet, and operating safely within confined spaces.

• ✓Fuel Systems Engineering: Eight years of experience performing and composing surveys, as well as the installation, removal, and testing of fuel monitoring components, including gauges, instrumentation, and sensors.
• ✓Data Communications: Proficiency in implementing and troubleshooting data communications via copper wiring, fiber optics, and wireless devices.
• ✓Mentorship: At least four years of experience providing formal or informal on-the-job training (OJT) to coworkers and junior technicians.