Quality Manager

Join the Gaco team, a trusted name in building envelope solutions with a heritage dating back to 1955.

We’re seeking a Quality Manager who’s ready to be part of a company committed to formulating everyday success for every customer through innovative, reliable products used to adhere, seal, and protect at every level of the building envelope.

• •Lead all Quality Control (QC) and Quality Assurance (QA) activities, including laboratory and in-process quality functions.
• •Directly manage and develop laboratory technicians (hiring, training, performance management, scheduling, and day-to-day oversight).
• •Oversee testing of raw materials and finished products (e.g., viscosity, solids, adhesion, cure, moisture, rheology, and composition).
• •Implement and maintain Quality Management Systems (QMS) aligned with ISO 9001 and customer requirements.
• •Drive continuous improvement initiatives focused on reducing variation and improving product consistency.
• •Partner with production and operations to improve process capability (Cpk/Ppk) in both manufacturing and packaging systems (e.g., fill weights, seal integrity, labeling accuracy).
• •Monitor and improve First Pass Yield (FPY) across production and packaging lines.
• •Utilize Pareto analysis to identify top quality losses and prioritize corrective actions.
• •Own and lead CAPAs related to customer complaints, ensuring timely root cause identification, corrective action implementation, and effectiveness verification.
• •Lead root cause investigations (OOS, OOT, internal non-conformances) using structured problem-solving methods (5 Whys, Fishbone, etc.).
• •Review and approve Certificates of Analysis (COAs) and batch release decisions.
• •Manage supplier quality and raw material qualification programs.
• •Lead internal and external quality audits and ensure audit readiness.
• •Ensure compliance with EHS and safe laboratory practices.
• •Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.
• •Promote a culture of safety and exhibit these behaviors.

• •First Pass Yield (FPY): Measurable improvement in right-first-time batch production and packaging runs.
• •Process Capability (Cpk/Ppk): Improvement and sustainment of capable processes across production and packaging systems.
• •Pareto Reduction: Demonstrated reduction in top defect categories through data-driven action plans.
• •Scrap and Rework Reduction: Year-over-year decrease in cost of poor quality (COPQ).
• •Customer Complaints / CAPA Effectiveness: Reduction in complaint rate and timely, effective closure of CAPAs.
• •Batch & Packaging Release Cycle Time: Improved turnaround time without compromising quality.
• •Audit Performance: Successful internal/external audits with minimal findings.

Additional

• •Bachelor’s degree in Chemistry, Chemical Engineering, Materials Science, or related field
• •5–10 years of experience in quality or laboratory management within adhesives, sealants, coatings, or related chemical manufacturing
• •Prior experience leading or supervising lab technicians or QC personnel
• •Strong understanding of polymer systems (acrylics, polyurethanes, silicones, asphaltic materials)
• •Strong leadership and team development capabilities
• •Expertise in statistical analysis and process control (SPC)
• •Hands-on experience improving Cpk/Ppk and FPY in both manufacturing and packaging

operations

• •Proficiency in data analysis tools (Excel, Minitab, or similar)
• •Structured problem-solving skills (5 Whys, Fishbone, Pareto-driven decision making)
• •Ability to translate data into actionable operational improvements
• •Strong cross-functional communication skills
• •Experience in commercial roofing systems or building materials and relevant ASTM test methods
• •Certification in Lean Six Sigma (Green/Black Belt) or ASQ certifications (CQE, CQA)
• •Experience with rheology, GC, FTIR, or other analytical techniques
• •Experience with packaging equipment validation and fill-line optimization
• •Background supporting field performance issues or technical service teams

• •Competitive salary
• •Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• •Employee Stock Purchase Plan
• •Medical, Dental, Disability and Life Insurance
• •Holistic Health & Well-being programs
• •Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• •Vision and other Voluntary benefits and discounts
• •Paid time off & paid holidays
• •Paid Parental Leave (maternity & paternity)
• •Educational Assistance Program

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