Electronics Customer Quality Specialist — West
Air Products · Chandler, AZ
- Level
- Specialist
- Team
- Quality
- Degree
- Preferred
- Experience asked
- 5+ years
- Industry
- Chemicals
- Posted
- 17 days ago
The role in 30 seconds
A specialist quality role at Air Products (chemicals) in Chandler, AZ. Plan, coordinate, and lead supplier quality audits, including preparation, execution, reporting, and closure of audit findings.
- They ask for
- 5+ years · degree preferred
- Tools it names
- Root cause, SPC, Supplier quality
- Day to day
- some off-shift / weekend coverage
Read from the posting. The full description is below.
From the plant jobs report · week of October 19, 2026
Quality Engineer roles in Arizona: typical posted base $112k–$156k.
Median of the low and high ends of 14 live postings that list pay, out of 35 quality engineer openings in Arizona, read from manufacturers' own careers sites.
Arizona plant jobs report →Pay by team and state →What moves pay →
How this role compares
Against 34 other live quality postings in Arizona.
- Base pay
- Not listed in this posting
- Experience asked
- Typical (5+ years)
Typical $112k–$156k, from 14 postings that list pay.
Similar roles usually ask 5+ years.
Skills these teams ask for most
- ✓ Root cause 66%
- Validation (IQ/OQ/PQ) 57%
- ✓ Supplier quality 51%
- ✓ New product launch 49%
- FMEA 40%
- ✓ SPC 29%
✓ = this posting asks for it too. % = share of similar postings that mention it.
At a glance
Pulled from the posting text. If it's not listed here, the posting didn't say.
How to get in at this plant
Five moves over a week or two. The first one takes ten minutes.
- 1
Pick 2–3 people on the Quality team at Air Products
Engineers who joined in the last year or two reply the most. Use the team search on this page to find them.
- 2
Send a short, curious note
One real question about their work. No favors yet. Each person gets a different note, written for this role.
- 3
Turn a reply into a short call
Questions worth asking about this team:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How does off-shift and weekend coverage work?
- How did you land the job? What stood out in your interviews?
- 4
Apply with someone vouching for you
If the call went well, ask whether they’d pass your résumé to the hiring manager. Send your résumé link, apply that day, and let them know.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
Full description from Air ProductsAs posted on their careers site.ShowHide
Key Responsibilities
- ◆Serve as the primary quality contact for electronics customers, managing quality concerns, product qualifications, change control communications, and escalations.
- ◆Lead customer and supplier issue investigations, root cause analysis, corrective actions, and continuous improvement initiatives.
- ◆Monitor product quality performance, analyze trends, develop key metrics, and communicate progress to internal and external stakeholders.
- ◆Develop and execute customer quality roadmaps that align with customer expectations and business objectives.
- ◆Partner with cross-functional teams to ensure successful implementation of quality improvements and resolution of quality-related risks.
- ◆Plan, coordinate, and lead supplier quality audits, including preparation, execution, reporting, and closure of audit findings.
- ◆Ensure timely communication of audit outcomes and corrective action plans to customers.
- ◆Maintain expertise in customer quality systems, supplier quality requirements, and qualification processes.
- ◆Support business continuity planning by ensuring qualified product sources and maintaining product qualification status.
- ◆Build strong relationships with customers while driving a culture of quality excellence and proactive problem-solving.
Required Skills and Experience
- ✓Strong interpersonal, communication, and presentation skills with the ability to engage effectively at all levels of customer and internal organizations.
- ✓Demonstrated ability to collaborate across operations, engineering, commercial teams, suppliers, third-party manufacturing partners, and quality organizations.
- ✓Customer-focused mindset with a commitment to responsiveness, quality excellence, and relationship management.
- ✓Strong business acumen with the ability to align quality initiatives with broader account and business strategies.
- ✓Proven ability to influence cross-functional teams and drive results without direct authority.
- ✓Ability to challenge conventional approaches, identify improvement opportunities, and implement innovative solutions.
- ✓Experience in industrial gases, specialty chemicals, semiconductor manufacturing, or similar process manufacturing industries.
- ✓Strong organizational, project management, and prioritization skills with the ability to manage multiple initiatives simultaneously.
- ✓Data-driven approach with strong analytical, problem-solving, and decision-making capabilities.
- ✓Experience leading formal root cause investigations, corrective action programs, and 8D problem-solving methodologies.
- ✓Working knowledge of statistical process control (SPC), process capability analysis, and quality data analysis techniques.
- ✓Experience working within ISO-based quality management systems.
- ✓Background supporting customer quality, supplier quality, plant quality, operations, engineering, or project execution environments.
- ✓Experience supporting customer audits, supplier audits, qualification activities, change management, and quality risk management programs.
Qualifications
- ✓Bachelor's degree in Engineering, Science, Metrology, Statistics, or a related technical discipline; Chemical or Mechanical Engineering preferred.
- ✓Minimum of 5 years of experience in Quality, Engineering, Operations, Project Management, or a related technical field.
- ✓Ability to travel regularly throughout North America to support customer meetings, training activities, site audits, and quality initiatives.
Show full description ↓Show less ↑
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.
Reimagine What’s Possible
Do you have a passion for quality excellence, customer engagement, and driving continuous improvement in high-tech manufacturing environments? Air Products is seeking an Electronics Customer Quality Specialist to join our Americas Industrial Gases team in Chandler, Arizona. This highly visible, customer-facing role offers the opportunity to work directly with leading semiconductor and electronics customers, ensuring product quality, operational reliability, and long-term customer satisfaction.
In this position, you will serve as a trusted quality partner for key customers, leading critical quality initiatives, managing product qualifications, and driving resolution of complex quality issues across Air Products' global operations. You will collaborate closely with customers, operations, engineering, suppliers, and quality teams to minimize risk, support fab uptime, and strengthen customer confidence in our products and services.
What's In It for You
At Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and great benefits for our employees.
Check out some of our benefits below!
· Affordable medical, dental, and vision insurance available day one of employment
· 401(k) retirement savings plan with 100% vested company core and match
· Paid vacation, holidays, and sick time
· Adoption assistance
· Flexible spending accounts
· Life Insurance (AD&D), Supplemental AD&D
· Employee Assistance Program (EAP)
Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.