Quality Engineer
Hitachi Astemo · Harrodsburg, KY
- Level
- Engineer
- Team
- Quality
- Degree
- Required
- Industry
- Automotive
- Posted
- 4 days ago
The role in 30 seconds
An engineer-level quality role at Hitachi Astemo (automotive) in Harrodsburg, KY. Serve as a primary quality contact for OEM customers regarding product and process quality issues.
- They ask for
- degree required
- Tools it names
- Root cause, FMEA, PPAP, Control plans, IATF 16949, Validation (IQ/OQ/PQ)
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- 1
Pick 2–3 people on the Quality team at Hitachi Astemo
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- 2
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- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- How did you land the job? What stood out in your interviews?
- 4
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- 5
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About the role
Key Responsibilities
- ◆Serve as a primary quality contact for OEM customers regarding product and process quality issues
- ◆Manage multiple active quality issues simultaneously and maintain clear status tracking and follow-up
- ◆Lead customer response and ongoing written and verbal communication
- ◆Coordinate cross-functional teams (manufacturing, engineering, supplier quality, operations) to investigate and resolve issues
- ◆Lead and support containment, root cause analysis, and corrective action activities
- ◆Develop and deliver structured technical reports (8D or equivalent) including root cause and corrective action validation
- ◆Interpret and explain technical findings clearly to customers and stakeholders
- ◆Conduct shop floor investigations with production and engineering teams to troubleshoot defects
- ◆Support and drive change management activities including process/product changes and customer approvals
- ◆Support PPAP submissions and customer change approvals as required
- ◆Review and update Control Plans, PFMEAs, and related quality documentation tied to corrective actions and changes
- ◆Track corrective actions to closure and verify effectiveness
- ◆Support continuous improvement and defect reduction initiatives
Required Qualifications
- ✓Bachelor’s degree in engineering or with equivalent relevant experience
- ✓Strong multitasking and organizational skills with ability to manage multiple open issues
- ✓Proven troubleshooting and structured problem-solving ability
- ✓Excellent written and verbal communication skills
- ✓Strong customer-service mindset and professional presence
Preferred Qualifications
- ✓Experience in automotive quality environments
- ✓Experience with electronics products or manufacturing
- ✓Ability to read and interpret electrical schematics and mechanical drawings
- ✓Working knowledge of automotive quality systems and tools, including:IATF / AIAG core toolsPPAPPFMEA/Control Plans8D problem solvingChange Management processes
- ✓Experience working directly with OEM customers
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Company Name
ASTEMO AMERICAS, INC.
Job Family
Quality Management
Job Description
We are seeking a highly organized and technically strong Quality Engineer to serve as a primary customer facing contact supporting OEM quality issues and resolution activities. This role is ideal for someone who thrives in a fast-paced manufacturing environment, can manage multiple issues simultaneously, and communicates effectively across customer and internal teams.
Quality Engineer will lead initial customer communication, coordinate cross-functional internal responses, and drive timely problem resolution. This role requires strong multitasking ability, technical troubleshooting skills, and the ability to translate complex technical findings into clear customer-facing communication.