Corporate Quality Engineer
Commercial Vehicle Group · Concord, NC
- Level
- Engineer
- Team
- Quality
- Degree
- Required
- Experience asked
- 7+ years
- Certification
- Black Belt preferred
- Industry
- Automotive
- Posted
- 3 days ago
The role in 30 seconds
An engineer-level quality role at Commercial Vehicle Group (automotive) in Concord, NC. Customer & Supplier Quality.
- They ask for
- 7+ years · degree required · Black Belt preferred
- Tools it names
- Lean, Six Sigma, Black Belt, Green Belt, Root cause, SPC
Read from the posting. The full description is below.
At a glance
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Your game plan for this job
Most people just hit Apply. Do these first and you show up with someone on the inside.
- 1
Find 2–3 people on the Quality team at this site
Engineers who joined in the last year or two reply most.
- 2
Send a short, curious note
Ask about the work, not for a referral. We write it for you.
- 3
Have a 15-minute chat
Good questions for this role:
- What does a normal week look like on your team?
- Which standards drive the work here: ISO 13485, IATF 16949, AS9100?
- How much of the job is customer complaints versus prevention?
- The posting mentions a Black Belt. Does the company sponsor certification?
- How did you land the job? What stood out in your interviews?
- 4
Apply, ideally with a referral
Ask if they'd refer you or introduce you to the hiring manager. Send your résumé link and tell them the day you apply.
- 5
Bring proof to the interview
One page of before-and-after numbers from projects you led: scrap, OEE, cycle time, cost. Plant managers hire on results.
About the role
Position Summary
The Corporate Quality Engineer is responsible for ensuring product and process quality across our manufacturing facilities by leading root cause investigations, driving continuous improvement, and maintaining compliance with customer, regulatory, and internal quality standards. This role serves as a key technical resource for new product launches, supplier quality issues, and customer-facing quality concerns, and provides mentorship to junior quality engineers and technicians within the department.
Key Responsibilities
- ◆Support company needs outside of quality.
- ◆Supplier topics that need support.
- ◆OpEx / CI standardization.
- ◆All customer related opportunities, Quality/Delivery
Education & Experience
- ✓Bachelor's degree in Engineering (Mechanical, Industrial, Manufacturing) or related technical field required; equivalent combination of education and experience considered.
- ✓Minimum 5–7 years of quality engineering experience in a manufacturing environment, preferably automotive, heavy truck, or commercial vehicle.
- ✓Demonstrated experience with IATF 16949 / ISO 9001 quality management systems.
- ✓Proven track record leading APQP/PPAP activities and customer-facing quality programs.
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Quality Systems & Compliance
- •Maintain and continuously improve the plant Quality Management System (QMS) in accordance with IATF 16949, ISO 9001, ISO 14001 and applicable customer-specific requirements.
- •Lead and support internal, customer, and third-party quality audits; develop and track corrective action plans to closure.
- •Own and maintain control plans, PFMEAs, and process flow diagrams for assigned product lines, ensuring documentation remains current and audit-ready.
- •Ensure calibration, gauge R&R, and measurement system analysis (MSA) programs meet required standards.
Problem Solving & Continuous Improvement
- •Lead structured root cause analysis and corrective action activities (8D, 5-Why, fishbone) for internal nonconformances and customer complaints.
- •Drive containment, disposition, and resolution of nonconforming material in coordination with Production, Engineering, and Supply Chain.
- •Champion continuous improvement initiatives using Lean and Six Sigma methodologies to reduce scrap, rework, and cost of poor quality (COPQ).
- •Analyze quality data and trends (SPC, defect rates, warranty/field data) to proactively identify and address risk areas.
New Product Launch & APQP
- •Represent Quality on cross-functional new product introduction (NPI) teams, ensuring APQP deliverables and PPAP submissions meet customer timing and requirements.
- •Develop inspection plans, control plans, and work instructions for new and revised products prior to launch.
- •Partner with Design and Manufacturing Engineering to resolve design-for-manufacturability and quality risks early in the product lifecycle.
Customer & Supplier Quality
- •Serve as primary quality point of contact for assigned customer accounts, managing complaint response, scorecards, and corrective action communication.
- •Support supplier quality activities including incoming inspection issues, supplier corrective action requests (SCARs), and supplier development as needed.
- •Prepare and present quality performance data to customers and leadership, including PPM, scorecards, and improvement plan status.
Leadership & Collaboration
- •Provide technical guidance and mentorship to quality engineers, quality technicians, and inspectors.
- •Train production and quality personnel on quality tools, standards, and procedures.
- •Collaborate cross-functionally with Operations, Engineering, Materials, and EHS to support overall plant performance goals.
Knowledge, Skills & Abilities
- •Strong working knowledge of core quality tools: FMEA, control plans, SPC, MSA/Gauge R&R, 8D problem solving.
- •Six Sigma Green Belt or Black Belt certification preferred; Lean manufacturing experience strongly preferred.
- •Proficient in reading engineering drawings, GD&T, and using inspection equipment (CMM, calipers, gauges).
- •Strong analytical and statistical skills with the ability to interpret data and translate findings into action.
- •Excellent verbal and written communication skills, with the ability to present quality data clearly to customers and leadership.
- •Proficiency in Microsoft Office (Excel, PowerPoint) and quality/ERP systems.
- •Ability to lead cross-functional teams.
- •Bilingual English/Spanish a plus, given cross-border manufacturing operations.
Work Environment & Physical Demands
- •Primarily based in a manufacturing plant environment with regular exposure to a production floor setting; use of standard PPE required in designated areas.
- •Ability to stand, walk, bend, and move throughout the production floor for extended periods.
- •Occasional travel to customer or supplier sites as required.
- •Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Visa Sponsorship
At this time, we are not providing sponsorship for this role. Applicants must be authorized to work in the country of the job posting location on a full-time basis.
No Unauthorized Referrals from Recruiters & Vendors
Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment oppor